La Vie Health has been dedicated to helping patients live longer and healthier lives for over a decade. Our focus is on providing personalized health monitoring and management to prevent serious health issues, ensuring our clients' success and well-being.

We are seeking a proactive, analytical, and hands-on Systems Analyst / Administrator to support our clinical and administrative operations. In this role, you will deliver essential day-to-day IT support, manage user accounts and system access, and maintain endpoint security.

Additionally, you will work directly alongside the Chief Operating Officer to drive system planning, evaluate technology stacks, and develop IT policies and procedures that keep our healthcare environment secure, compliant, and scalable.

Responsibilities

- Provide technical support to clinical and administrative staff across all Ottawa clinic locations.
- Onboard and offboard employees, managing user accounts, licensing, and access permissions within Google Workspace, identity management systems, and specialized health software.
- Configure, deploy, and maintain Mac and Windows desktop and laptop computers, as well as peripheral equipment and printers.
- Support Wi-Fi, local networking equipment, and office technology to ensure seamless clinic connectivity.
- Maintain endpoint security, system update cadences, and patch management across all company devices.

Assist the Chief Operating Officer with:
- Long-term system planning, technology infrastructure, and software roadmaps to support business growth.
- Analyzing current technical workflows, operational tools, and system performance to identify bottlenecks and recommend system upgrades or automation.
- Drafting, implementing, and enforcing company-wide IT policies, standard operating procedures (SOPs), and data protection guidelines.




- Document system configurations, user access workflows, and troubleshooting guides to maintain institutional knowledge.

Qualifications

- Minimum 3 years of experience in IT support, systems administration, or systems analysis.
- Strong hands-on experience with macOS and Microsoft Windows operating systems.
- Deep understanding of Google Workspace administration (Gmail, Drive, Groups, Admin Console, user management).
- Familiarity with user access control, network troubleshooting, and endpoint security.
- Ability to analyze operational needs, document technical processes, and collaborate with executive leadership on system planning.
- Excellent problem-solving, customer service, and communication skills across technical and non-technical staff.
- Proven ability to work independently with minimal supervision in a fast-paced healthcare environment.
- Reliable transportation to travel between clinic locations in Ottawa as needed.

Join us at our firm where your dedication can make a real difference in the lives of our patients. If you are passionate about healthcare support and delivering exceptional service, we invite you to apply now and become part of our committed team.

Work Location: In person

This is for an active, current vacancy.

La Vie Health does not use artificial intelligence (AI) to screen, assess, or select applicants.

Pay: $26.00-$28.00 per hour

Expected hours: 40.0 per week

Benefits

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- In office parking
- Paid time off
- RRSP match
- Vision care

Ability to commute/relocate:
- Kanata, ON K2K 3G5: reliably commute or plan to relocate before starting work (required)

Application question(s):
- This is an onsite role. Are you able to commit to working onsite 5 days a week?

Work Location: In person

📌 System Analyst/Administrator (Kanata)
🏢 La Vie Executive Health Center
📍 Kanata