Expert ou experte en sinistres IIIPostuler: À distance: Ottawa, Ontario: Temps plein: Publié aujourd'hui: Date de fin : 19 septembre 2026 (Il reste 8 jours pour postuler): R\_1505166Lieu de travail :Ottawa, Ontario, CanadaHoraire :35Secteur d'activité :TD AssuranceDétails de la rémunération :$66,800 - $94,300 CADLa TD a à cœur d'offrir une rémunération juste et équitable à tous les collègues.

Description du poste :*Department OverviewTD Insurance is part of TD Bank Group, one of Canada's largest financial institutions. TD Insurance helps protect clients from the 'accidents of life' with a wide range of products including credit protection, life, health, travel, home and auto insurance. With more than three million clients, TD Insurance authorized products and services are available online, over the phone, and through a network of more than 1,000 TD Canada Trust branches.

In Canada, we have two lines of business, General Insurance and Life and Health.

Our General

Insurance business is one of the top home and auto insurance groups in Canada and the national leader in group insurance and affinity marketing. Our Life and Health business is the number one provider of critical illness insurance and direct life and health insurance in Canada. At TD Insurance, we are committed to fostering an inclusive, accessible environment.

With a Canada-wide workforce of over 4,000 employees and offices in Atlantic Canada, Quebec, Ontario and Alberta, our company is always growing and can help you to grow. TD Insurance offers a stable and dynamic work environment where talent is appreciated and professional development is taken seriously. Being There in the Moments That Matter - At TD Insurance, you can contribute to those moments that matter, moments when we work together to improve the lives of our clients.





Reporting to a Team Manager, Residential Claims, the Residential Field Claims Adjuster is responsible for handling residential claims where you will meet with clients to provide them guidance to facilitate the settlement of their claim. You will complete on-site inspections; scoping of the damages, assigning as required the appropriate contractor or supplier, and you will analyze the information gathered to determine coverage.

Responsibilities of the role include but are not limited to the following:

Provides personal and legendary client service, ensuring timely follow-ups.

Manages and settles residential claims in accordance with operational standards.

Balances the needs of the client and those of the insurer when settling claims.

Controls expenditures on all claim settlements.

Industry accreditation and training on an ongoing basis is a requirement of the role.You have a thorough knowledge and understanding of home insurance policy coverage and claims adjudication.

You have a thorough knowledge of residential construction procedures/restoration practices and experience in handling structural building damage claims.

You possess excellent verbal/written communication skills* You can exercise good judgement in the settlement of claims and have effective negotiation skills.

You must have a explicit Drivers Abstract You possess strong typing and computer skills and are proficient with Xactanalysis/Xactimate,



Guidewire ClaimCenter and Microsoft Office.

AMF licensing is considered an asset or willingness to complete it within the first 12 months of employment.

Bilingualism (French and English) is considered a strong asset.#IN-TDIÀ propos de nousTD Assurance, au sein du Groupe Banque TD, l'une des institutions financières les plus importantes au Canada, prend soin des familles canadiennes en leur permettant d'obtenir facilement les meilleurs conseils, une protection et un soutien hors pair lorsqu'elles en ont besoin, en tout temps. TD Assurance offre une vaste gamme de produits, notamment des produits d'Assurances générales et de Vie et Santé. La rémunération globale à la TD inclut le salaire de base, la rémunération variable et bien d'autres régimes clés, comme des avantages sociaux en matière de santé et de bien-être, des régimes d'épargne et de retraite, des congés payés, des avantages bancaires et des rabais, des occasions de développement de carrière et des programmes de récompenses et reconnaissance.

C'est d'ailleurs pourquoi nous leur offrons des conversations sur le perfectionnement, des programmes de formation et un régime d'avantages sociaux concurrentiel. Une variété de programmes de mentorat et une plateforme d'apprentissage en ligne seront également à votre disposition pour vous aider à ouvrir de nouvelles portes. Formation et intégration Nous tenons à nous assurer que vous disposez des outils et ressources nécessaires pour réussir à votre nouveau poste. Dans cette optique, nous organiserons des séances d'intégration et de formation. Nous ferons notre possible pour communiquer par courriel ou par téléphone avec tous les candidats pour leur faire part de notre décision.**

📌 TD Insurance, Residential Field Claims Advisor- Ottawa/Gatineau (Quebec City)
🏢 TD Bank Group
📍 Quebec City