Dynamics 365 Finance & Operations Technical Consultant Support & Troubleshooting Provide day-to-day support to users by resolving technical issues related to Dynamics 365 F&O.; Troubleshoot and escalate issues as necessary to ensure prompt and effective resolution. Handle incident and service requests in line with service level agreements (SLAs).

System

Configuration & Maintenance Assist in configuring and maintaining modules within Dynamics 365 Finance & Operations and Project Operations (including Finance, Supply Chain, and Human Resources). Perform regular system checks, updates, and optimizations to ensure peak system performance.

System

Enhancements & Process Improvement Assist in designing, testing, and implementing recent features, functionalities,



or integrations within Dynamics 365 F&O.; Collaborate with developers and technical teams to support system customizations and integrations.

Version

Upgrades & Patches Support system upgrades, patches, and current releases of Dynamics 365 F&O.; Ensure minimal business disruption and smooth transitions during upgrade processes. Compliance & Security • Ensure implementation of security protocols and adherence to compliance standards and financial regulations within the system.

Competencies Microsoft Dynamics 365 Unified Operations – Technical Microsoft Dynamics 365 Supply Chain Management Microsoft Dynamics 365 Finance Microsoft Dynamics AX 2012 – Technical Microsoft Dynamics AX 2012 – Administration Experience 6–8 years

📌 Technical Consultant in Project Finance (Toronto)
🏢 Astra-North Infoteck Inc. ~ Conquering today's challenges, achieving tomorrow's vision!
📍 Toronto