We help our clients unlock the full value of experiences by turning bold ideas into meaningful connections. We build on each other's ideas, challenge conventions, and show up for one another every day. A Jack Morton Worldwide Senior Program Manager leads the day-to-day execution of client experiential marketing programs, including tradeshows, mobile marketing, and branded environments.

This role owns end-to-end program delivery, ensuring projects are executed with operational excellence, financial discipline, and a strong focus on client satisfaction. Working in close partnership with Account Directors and clients, the Senior Program Manager supports strategic account growth while leading seamless, end-to-end program execution. This role is accountable for delivering high-quality outcomes, reinforcing client confidence, and developing team capability through mentorship, driving consistent, high-performing program delivery.

The duties and responsibilities as outlined in this may be changed from time to time by Jack Morton Worldwide, as it deems necessary, without further notice to the Employee. Program & Project Delivery Own end-to-end delivery of experiential programs, from planning through final reconciliation. Manage all project components, including fabrication vendors and third-party partners, while ensuring alignment to scope, timelines, quality standards, and client expectations.

Client

Management & Execution Leadership Serve as the primary client contact for project execution and delivery. Lead development of proposals, scopes of work, and project schedules. Communicate scope, timelines, budgets, roles, and project updates clearly and proactively. Manage project changes, and secure client approval as needed.



Cross-Functional Leadership Lead coordination across estimating, creative, production, operations, fulfillment, and field services teams.

Financial

Management & Accountability Develop and manage budgets, forecasts, and revenue tracking. Translate project costs into clear, client-facing pricing. Monitor and control third-party and vendor costs, maintain accurate financial systems, reconcile program costs, and ensure invoice readiness and accuracy. Protect and support account profitability. Creative & Strategic Support Partner with Creative and Strategy teams to support exhibit design, ideation, and solution development.

Client

Growth & Account Support Identify opportunities to expand scope, deepen client relationships, and support account leadership in driving organic growth. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. (5 years of experience in experiential marketing, tradeshows, or agency program management Proven success by managing complex programs and multiple concurrent projects Strong skills in budgeting, scheduling, organization, and problem-solving Demonstrated strengths in client service, accountability, collaboration, and attention to detail Proficiency in Microsoft Office, including PowerPoint, Excel, and Word Healthcare or pharmaceutical industry experience preferred Strong interest in industry trends,



innovations, and evolving best practices Willingness to travel approximately 30% EDUCATION and/or EXPERIENCE Bachelor's degree (B.A. and 2 years' experience as an Program Manager or similar experience successfully executing projects and programs and/or training; LANGUAGE SKILLS Ability to read, analyze, and interpret general business periodicals, skilled journals, technical procedures or governmental regulations. Ability to effectively present information and respond to questions from groups of Company employees and managers, customers and the general public.

REASONING ABILITY Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. walk long distances; Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. (Last but not least, we believe in diversity, equity and inclusion. we strongly value diversity at our companies. We do not discriminate on race, religion, color, national origin, disability, sexual orientation, gender identity, gender expression, age, marital status, veteran status, or any other basis prohibited by law. LI-HYBRID Requisition : 2270 We make our careers website accessible to any and all users. rather it is strictly for applicants who require special assistance accessing our employment website.

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📌 Telecommute Senior Program Manager (Oakville)
🏢 Jack Morton Worldwide
📍 Oakville