Take on the Systems Administrator role at Commissionaires-Ottawa, offering vital support and system maintenance during a 12-month term. Strengthen IT processes and user interactions in a structured environment.

As part of this new role, you will provide first and second-level support, focusing on resolving varied IT issues while ensuring compliance with established SLAs. You'll handle Microsoft Intune-related tasks and contribute significantly to knowledge sharing and process enhancements in an engaging workplace.

Key Responsibilities

- Act as the initial contact for IT support requests
- Troubleshoot hardware, software, and networking issues
- Manage ticket logging and prioritization efficiently
- Escalate complex issues while keeping ownership
- Contribute to monitoring system performance and trends

Requirements:
- Computer Science degree or diploma preferred
- Strong experience with Microsoft Intune
- Familiarity with endpoint security and compliance practices
- Explicit communication skills, customer-focused mindset
- Bilingual capability in English and French preferred

Support and enhance the IT landscape at Commissionaires-Ottawa while growing your skills in this engaging role.

📌 Term Systems Administrator at Commissionaires (Quebec City)
🏢 Commissionaires
📍 Quebec City