Join to apply for the Director, Compliance role at Combined, a Chubb Company Combined Insurance Company of America (CICA) is a leading provider of individual accident, disability, health and life insurance products, and a Chubb company. Chubb is the world's largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients.

About

Legal and Compliance We deliver high quality work product, services and solutions that demonstrate understanding of the needs and requirements of our business partners and support achievement of team goals. We adapt to changing business needs and environments through a proactive, versatile approach that achieves results and strikes the proper balance among all constituencies. The Director will report to the Chief Compliance Officer for Canada and support the Canada Compliance function for the CICA Canada Branch operations.

Oversee and manage the Customer Complaints Handling Program, including daily operations and resolving consumer complaints. Oversee and manage the Privacy Program, including daily operations, personal information requests, and incident/breach investigations. Stay current with laws, regulations,



and best practices; update corporate policies and procedures as needed.

Inform management, employees, and independent representatives about legal, regulatory, and corporate changes and provide related training. Ensure compliance by developing, implementing, and maintaining policies and procedures; monitor compliance and draft related communications. Advise the business on compliance matters and issues.

Analyze issues and complaints to identify root causes, recommend solutions, and mitigate risks.

Support Compliance Assurance

Reviews and monitoring activities for the CICA Canadian Branch. Lead process improvement projects related to regulatory changes and Fair Customer Treatment. Assist with anti‐money laundering, terrorist financing, and sanctions matters. 5 or more years of relevant experience (compliance, risk, legal, audit). ~ Bilingualism, French and English, required. ~ Ability to give presentations and conduct training. ~ We do require proficiency in English, in addition to French, since we work with our head office in Ontario and occasionally with our American counterparts.

Combined Insurance

Company of America is committed to developing inclusive, barrier‐free selection processes and work environments. Full‐time. Mid‐Senior level.

📌 Trade Compliance Manager (Brossard)
🏢 Combined, a Chubb
📍 Brossard