Virtual Assistant (Canada)

Virtual Assistant (Canada)

17 Oct
|
Village AI
|
Canada

17 Oct

Village AI

Canada

Fixed-term contract, Nov 12 – Dec 18, 2026 · 25 hours a week · $25/hour · Remote, Toronto area

About VillageVillage is the household manager for modern Canadian families. A Toronto company, we take the weekly logistics off busy families' plates: camp and activity registrations, appointment bookings, school forms, gift orders, meal plans – all the little things that add up. Families text or email us what they need. Our AI prepares the work, and a real, vetted person (you) does the last mile: the call, the booking, the checkout. We're privacy-first, built by Canadians for Canadians.

This role is part of our December pilot with 14–18 Toronto households. If the pilot goes well, we intend to offer this role as part-time employment beginning in January 2027.

Your scheduleWe are hiring for two contract positions. If selected, you will be placed in one of the following schedules:

SCHEDULE A

Monday to Thursday 7:00 am – 11:30 am

Friday 7:00 am – 11:00 am

Saturday 9:00 am – 12:00 pm

SCHEDULE B

Monday to Thursday 11:30 am – 4:00 pm

Friday 11:00 am – 3:00 pm

Sunday 1:00 pm – 4:00 pm

This is a fixed schedule.

Key dates

- Nov 12–13: paid onboarding (8 hours)
- Nov 16–27: practice tasks on our real system with test households
- Dec 1–12: live pilot with real families
- Dec 14–16: paid debrief (about 5 hours) to help us improve
- The contract ends Dec 18

What you'll do

- Work a queue of prepared tasks in our assistant portal.



Each task comes with a brief: what to do, links, pre-filled details and a call script
- Complete registrations and bookings on sites like eFun, school-board portals and clinic booking pages
- Make booking calls to clinics, camps and providers
- Make approved purchases and upload receipts
- Ensure tasks are done promptly and completely
- Log your time on every task and give us honest feedback on what slows you down

What you'll need

- Experience in an admin, coordination, customer-service or assistant role
- To live in the Toronto area and be available for every shift above
- To be organized and reliable, with sound judgement about when to stop and ask
- To be confident on the phone, and transparent and warm in writing
- To be comfortable learning new web tools quickly
- Your own computer with a current browser, reliable internet, and a mobile phone
- To pass a criminal record check and reference checks, and to sign a confidentiality agreement

Nice to have

- Lived experience running a busy household's logistics in Toronto: appointments, school forms, groceries, birthdays

How to applyApply by Friday, October 30. The process: a 15-minute phone call, a short work sample (about 30 minutes), and two interviews. We'll make a decision by Nov 10.

Village welcomes applicants of every background. If you need an accommodation at any stage of hiring, tell us and we'll work with you.

📌 Virtual Assistant (Canada)
🏢 Village AI
📍 Canada

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