Overview

Join our dynamic team as a Warranty Administrator, where your organizational prowess and attention to detail will ensure seamless processing of warranty claims and exceptional support for our customers. In this vital role, you will serve as the central point of contact for warranty-related inquiries, manage documentation with precision, and uphold the integrity of our warranty processes. Your proactive approach will contribute to maintaining high customer satisfaction and operational efficiency across our organization.

Duties

- Review and process warranty claims accurately and efficiently, ensuring all necessary documentation is complete and compliant with company policies
- Maintain detailed records of warranty submissions, approvals, rejections, and follow-up actions using organized filing systems
- Communicate clearly with advisors, technicians, and internal teams regarding warranty status updates and required information
- Verify terminology related to warranty cases to ensure proper classification and handling
- Coordinate with clerical staff to manage filing systems, correspondence, and data entry tasks related to warranty claims




- Assist in resolving discrepancies or issues arising from warranty claims by investigating root causes and collaborating with relevant departments
- Prepare reports on warranty activities, trends, and outstanding cases to support continuous process improvements

Requirements

- Strong knowledge of automotive terminology to accurately interpret warranty documentation
- Previous clerical experience demonstrating proficiency in filing, data entry, and document management
- Excellent organizational skills with the ability to prioritize tasks effectively in a rapid-paced environment
- Attention to detail to ensure accuracy in claim processing and record keeping
- Effective communication skills for liaising with customers, team members, and external partners
- Ability to handle sensitive information discreetly while maintaining professionalism at all times

Join us in delivering outstanding service through meticulous administration and a passion for supporting our customers’ needs. Your dedication will help uphold our commitment to quality and efficiency in every warranty interaction. Pay: $20.00-$28.00 per hour

Expected hours: 40.0 per week

Benefits

- On-site parking

Work Location: In person

📌 Warranty Administrator (Val Caron)
🏢 Timberland Ford
📍 Val Caron