Service Advisor – Courtenay Service LocationYou’ll be one of the first people customers meet when they’re seeking advice to protect their homes, travel the world, and ensure they’re safe on BC’s roads. In this role you’ll greet customers in person and over the phone, recommend BCAA insurance products and services, and build long‑lasting relationships with members.ResponsibilitiesGreet customers in person and over the phone to promote BCAA insurance products and services that best fit their lives, including new memberships, travel insurance, ICBC and optional auto insurance.Collaborate with BCAA Support Teams and Underwriting to recommend the right coverage for our customers.Identify cost‑saving opportunities to support customers’ life events and future needs.Work together with team members to provide exceptional customer service and meet sales goals.Increase industry knowledge toward becoming an Insurance Advisor by participating in BCAA’s training courses, maintaining annual licensing requirements, and staying up to date with the latest products and service offerings.QualificationsAt least two years’ experience in a sales and service environment.Level1 Insurance license (or a commitment to secure the license within the first 45 days through BCAA). BCAA will provide time and cover the cost.Completion of Autoplan Essentials (or a commitment to complete within the first three months through BCAA). BCAA will provide time and cover the cost.Limited history of Errors & Omissions and in good standing with the Insurance Council of BC.Comfortable using technology, including working knowledge of MS Office (Word,
Excel, PowerPoint, Outlook).Bonus qualifications include CAIB certification, knowledge of ICBC systems, and ability to speak other languages aside from English.CompensationThe salary range for this position is $42,516.72 to $53,145.96, determined by job‑related knowledge, skills, experience, certifications, market demand, and internal equity. In addition to base salary and BCAA benefits, this position is eligible for a performance bonus target of 12.5%, with the chance to earn up to 21.5%.BenefitsThe chance to make a difference every day in the lives of British Columbians, BCAA members, and our communities.Career and personal development to help you grow and reach your goals.Incentives that recognize team and individual sales and performance.Flexible benefits to support your health, wellbeing, and lifestyle, including wellness dollars* to keep your body, mind, and soul thriving.A competitive rewards package including pension plan*, paid time off (vacation, wellness, volunteering, and cultural, spiritual or religious connection), BCAA membership, and Member savings on everyday and special spending.* for permanent employees.Equal Opportunity StatementBCAA is an Equal Opportunity Employer, committed to providing accessible, inclusive employment. We have a long‑standing partnership with the Presidents Group which strives to increase employment opportunities for people living with disabilities, and champion accessible employment in BC. If you need personalized support through application and recruitment, please contact
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📌 Service Advisor - C$42,516.7 - C$53,146.0 A Year (Winnipeg)
🏢 BCAA
📍 Winnipeg