Enhance patient support through Sentrex Health Solutions as a Remote Bilingual Patient Care Navigator. Manage patient enrollment and reimbursement while ensuring timely access to therapies.This full time position supports patients enrolled in the Patient Support Program. You will liaise with physicians and clinics to facilitate drug coverage and oversee patient interactions. Strong communication skills and bilingualism in English and French are essential for success in this role.Key Responsibilities:Serve as primary contact for Patient Support Program inquiriesOversee timely patient enrollments in the programProvide telephone support for adherence and maintenanceCollaborate on documentation for optimal reimbursementReview patient charts to assist prescribing physiciansRequirements:Post-secondary education with healthcare experienceBilingualism (English and French) mandatoryKnowledge of reimbursement billing and special accessStrong communication and analytical skillsProven customer service and problem-solving abilitiesCombine your bilingual expertise and patient care skills to navigate complex healthcare processes effectively.

📌 Remote Bilingual Patient Care Navigator (Ottawa)
🏢 Sentrex Health Solutions
📍 Ottawa