PUSH is a contemporary, independent agency built for where marketing is going next. We combine solid media fundamentals with forward-looking thinking across AI, data, and performance. Our teams are empowered, well-resourced, and encouraged to think critically, test boldly, and grow quickly. You will have direct exposure to senior leadership, meaningful client responsibility, and room to shape your career as the agency continues to scale. Our office sits in the heart of downtown Toronto. We run a hybrid model, two to three days in-office each week, because the best ideas still happen in a room together.POSITION SUMMARY:The Account Manager/ Sr. Specialist, Client Partnerships, supports the day-to-day management of client accounts, acting as the connective tissue between subject matter expert (SME) teams, media operations, and finance so that plans, budgets, and reporting stay accurate and on schedule. This role owns the mechanics of account operations: assembling and formatting client-facing decks, tracking spend against budget, coordinating traditional media buys, and preparing estimates and invoices for review. The Account Manager works closely with the Account Lead and cross-functional teams to ensure every deliverable that reaches a client is accurate, on-brand, and on time, and is able to step in to lead or sustain a client meeting when the Account Lead is unavailable.KEY RESPONSIBILITIESClient & Meeting SupportPrepare client status documents and attend client status meetings, tracking action items and following up on outstanding itemsLead or sustain a client meeting when the Account Lead is unavailable, representing campaign status and next steps accuratelySupport reporting by overseeing campaign documents that outline performance against goals (ROI and KPIs) for internal review and client deliveryProvide day-to-day communication with clients on routine updates,



coordinating with the Account Lead on anything strategic or sensitiveDeck & Documentation OwnershipOwn the assembly of client decks as each SME team (strategy, media, creative, analytics) populates their sections, ensuring formatting, branding, structure and story are consistent throughoutConfirm all required content is accounted for ahead of internal review and client delivery; flag gaps or outstanding inputs to the relevant teamCreate and maintain deck templates so recurring reports and plans start from a consistent, on-brand baseMedia Planning & Blocking ChartsUpdate blocking charts to reflect current media spend and impressions, maintaining both an internal working version and a client-facing version of media plansAlign on timing with the project manager and internal teams to keep flight dates and assets on scheduleSupport the plan-to-approval process with clients, including preparing and creating media estimatesBudget & Financial TrackingOversee budgets across an assigned roster of clients, monitoring pacing/trending against the most current client-approved budgets and flagging variances earlyMaintain and evolve a consolidated budget tracking view spanning approved, contracted, actualized, and billed amounts in one placeReview media invoices before they are sent to clients, checking for and flagging any material discrepancies between the original estimate and the month's billingSupport timely monthly billing across all active client activityTraditional Media BuyingParticipate in traditional media buying (TV, Radio, OOH) by reaching out to media partners for contracts and proposalsReview incoming partner proposals and contracts,



and compile the information needed for the Account Lead or client to evaluate themSave and organize partner contracts, proposals, and supporting documentation on SharePoint in line with team file-naming and folder conventionsDESIRED SKILLSComfortable managing several concurrent workstreams and deadlines across multiple clientsStrong attention to detail, particularly when reconciling numbers across plans, budgets, and invoicesClear, professional written and verbal communication for both internal and client-facing audiencesWorking knowledge of media planning fundamentals across digital and traditional channelsComfortable presenting to clients and fielding routine questions in real timeProactive in flagging risks (budget variances, missing content, timeline slippage) before they become problemsComfort with the evolution of AI tools and incorporating them into day-to-day tasksOTHER SKILLSStrong organizational and time-management skillsDeveloping understanding of account management principles, strategies, and tacticsSharp attention to detail and follow-throughProfessional written and oral communication abilitiesTeam player who offers help and flexibility to meet timelinesPositive, solution-oriented mindset; comfortable asking questions and escalating appropriatelyEXPERIENCE1-3 years of account management, media coordination, or client services experience (required)Experience supporting client-facing work, including deck preparation, budget tracking, or reporting (required)Experience or familiarity with digital marketing agency workflows (preferred)TECHNICAL EXPERTISEWorking knowledge of digital media platforms (e.G., Google Search/Display, YouTube, Facebook/Instagram, DV360, Amazon) a plusMicrosoft Office (Excel, PowerPoint, Word, Outlook) and SharePoint; strong Excel skills forbudget trackingComfortable learning and maintaining templated reporting and budget-tracking documents

📌 Account Manager (Toronto)
🏢 PUSH Media
📍 Toronto