About Allied Allied is a leading owner-operator of distinctive urban workspace in Canada’s major cities. Our work is grounded in a clear purpose: to provide knowledge-based organizations with distinctive urban environments that support creativity,connectivityand human wellness. Our vision is more expansive. Weseekto make a continuous contribution to cities and culture that elevates and inspires the humanity in all of us.Thisvision informs how weoperate, how wedesignand how welead. Real estate, for us,is not a passive investment. Itis a profoundly human endeavour,one that must promote wellness, sustainability,diversityand creativity—today and for generations to come. Allied is also a place to build a career of consequence. If you are looking for work that is thoughtful,tangibleand enduring—work that contributes meaningfully to cities and the people who inhabit them—you will find purpose here. For more information onAllied’sapproach to city-building, visit our Insights page. Purpose Cultivate an engaging user experience for our tenants and guests. As User Experience Partner, you will perform a broad range of property administration duties to ensure user experience expectations are met and your assigned properties are performing well. Reporting to a Manager, Portfolio Operations, you will collaborate across our organization to address both the planned and unplanned operational needs of our users. Responsibilities Assist in the management of all users, dealing with day-to-day questions and concerns including billing issues, lease inquiries, service amenities and special requests. Assist with the day-to-day management of the portfolio. Liaise with Technical Services team members to ensure user concerns are addressed in a timely manner and service levels are maintained. Collaborate on user appreciation ideas and events, waste reduction initiatives and tenant survey requirements. Provide a high level of customer service to all clients,



colleagues and users requiring assistance. Ensure timely completion of all property related information requests and filing. Assist in emergency situations. Assist property teams with user focused communications, projects and programs. Embody and support Allied’s safety and security program. Qualifications 2+ years of experience working in a customer-driven administrative role. Exceptional customer service skills. Strong verbal and written communication and people skills, including a proven ability to build relationships. Strong computer skills, with excellent knowledge of MS Excel and MS Word. Strong organization and multi-tasking skills. Strong communication skills. Previous Yardi experience an asset. An ability work under pressure in a quick-paced environment. Bilingualism (French and English) is required as this role involves regular communication and collaboration with clients who conduct business in both languages. TotalRewards*andtheEmployee Experience At Allied, total rewards are designed with the same perspective that shapes our operations. They are intended to support sustained contribution,creativityand a genuine sense of ownership in the work we do. In practice, this includes: Shared financial success and an ownership mindset Eligible employees participate in performance-based bonus programs and a retirement savings program, with the option to invest in traditional funds or Allied units. This approach aligns individual effort with Allied’s long-term performance and reinforces a sense of ownership at every level of the organization. Intentional presence and time off In addition to vacation, employees receive six personal days and half-daysbefore statutory holidays. Allied supports flexibility whilemaintaining a strong,in-personculture. This reflectshow we collaborate most effectively and how weoperateas a business. Health,wellbeingand support Comprehensive, company-paidhealth benefits include vision and dental coverage, along with a healthcare spending

📌 Property Administrator (User Experience Partner) (Montreal)
🏢 Allied
📍 Montreal