Support clients as a Bilingual Client Success Coordinator, excelling in both French and English. This role is ideal for proactive individuals with a robust customer service background.We are looking for a fully bilingual individual to fulfill the role of Client Success Coordinator in a highly team-oriented setting. The ideal candidate should have experience in customer service, account coordination, or project coordination. Your work will be essential in ensuring smooth client support and coordination with internal teams.Key Responsibilities:Manage calls and emails from Owners and Store ManagersProvide clear support regarding merchandising kits and programsFlag underperforming SKUs and maintain documentationProcess print orders efficiently through the internal portalWork closely with cross-functional teams on initiativesRequirements:Fluency in French and English, both written and spokenBackground in customer service or project coordinationExcellent communication and organizational skillsCapacity to prioritize tasks in a fast-paced environmentPositive, reliable, and proactive approachBe a key player in facilitating client success through strong bilingual communication and collaboration.