We are looking for a Manager on Duty to join our team at One Duck Hospitality!The Manager on Duty will be working for all our three locations - Hemingway's, The Pilot and Bar Wellington. The Manager on Duty is responsible for overseeing daily operations, ensuring a seamless guest experience, and providing leadership to the front-of-house team. This role provides the chance to work across our restaurant locations, gain experience in different hospitality environments, and work with a variety of teams. This role requires strong operational expertise, people management skills, and a commitment to service excellence.Information about this job posting and our screening process:This job posting is for a vacant position at One Duck HospitalityOur team uses AI tools to assist with applicant screeningThis is a full-time position.Key Responsibilities:Accurately complete accounting and cash sheets, troubleshoot discrepancies, and ensure financial accuracyManage daily orderingBe responsible for employee schedulesRecord spillage, enter invoices, and submit food invoices using Wisk and other invoice systemsManage facility maintenance, report issues, use Evernote for documentation, set up AV equipment,



and troubleshoot printers/scannersMaintain detailed daily reports and act as the primary contact for large bookings and special eventsProperly file incident reports and utilize PER for staff evaluations and performance trackingManage daily schedules and follow on-call procedures using 7shiftsConduct interviews, lead new hire orientations, and train new team members effectivelyActively coach, mentor, and motivate staff to maintain high performance and moraleEnsure exceptional guest experiences by performing table touches and addressing customer concerns promptlyOrganize and execute events efficiently, including platter setup and coordinating staff rosters to meet event demandsAssist with expediting food during peak service timesProvide hands-on support to front-of-house staff throughout shiftsAnswer phones promptly and ensure FOH staff effectively manage calls during serviceDemonstrate strong bartending skills, including knowledge of all drink recipes, and provide bar support when neededWhy work with us?RRSP Program to support your financial futureEmployee & Family assistance programStaff discount program across One Duck Hospitality RestaurantsOpportunity to work across our restaurant locations and gain experience with different teams and hospitality environmentsQualifications:3–4 years of management and bartending experienceHaving full availability and willing to work late nights and weekendsStrong operational expertiseA commitment to service excellenceStrong bartending skills, including knowledge of all drink recipesIf you're looking for a challenging and rewarding role in a growing hospitality group, we'd love to hear from you!

📌 Manager On Duty (Toronto)
🏢 One Duck Hospitality Group
📍 Toronto