Elevate your customer interactions as a Bilingual Collections Agent with LendCare, a leading provider in Canada! This role emphasizes empathy, negotiation, and operational support to drive results. At LendCare, part of the goeasy family, you will play a crucial role in managing customer accounts and collecting overdue payments. We seek a dedicated individual with 1-2 years of experience in collections, sales, or customer service. Your bilingual proficiency in French and English will enhance our ability to serve diverse clients effectively. Key Responsibilities:
- Conduct outbound calls to collect on overdue financial accounts
- Negotiate repayment plans tailored to customer needs
- Manage