Enhance customer experiences as a Community Associate at IWG in Ottawa. Engage with diverse clients, manage support needs, and oversee daily operations in this on-site role.
This position requires a proactive individual skilled in communication and problem-solving. As a Community Associate, you will manage multiple tasks and assist customers with their daily needs. You'll create a welcoming workplace, ensuring all services, like Wi-Fi and room setups, meet customer expectations.
Key Responsibilities:
• Greet and assist clients at the center
• Manage customer inquiries and service requests
• Prepare and coordinate community networking events
• Maintain organized service invoicing and mail sorting
• Support customers with administrative needs and logistics
Requirements:
• 1+ years of customer service experience
• Strong communication and relationship-building skills
• Proficiency in MS Office and basic IT tasks
• Positive attitude and adaptability to change
• Legally eligible to work in Canada
Utilize your customer service expertise to support IWG's mission in Ottawa while enjoying a balanced work-life schedule.
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📌 Customer-Focused Community Associate (Ottawa)
🏢 Regus
📍 Ottawa