Become a Patient Care Specialist with Shoppers Drug Mart in Mississauga, Ontario, driving impactful support for patients in a growing network.In this full time, temporary role, you will take point on patient interactions and manage their experience in the support program. Expected to possess strong customer service skills, the ideal candidate will coordinate with health professionals to ensure a smooth therapy process. You'll also advocate for patients during reimbursement challenges and training.Key Responsibilities:Engage with patients as the primary support contactGather key patient information through welcome callsEducate patients on services within the programConfirm medication delivery details with clientsFile reports on any adverse events accuratelyRequirements:College diploma or university degree required2-3 years in a healthcare or customer service roleKnowledge of drug reimbursement processes neededCompetence in MS Office and database useBilingual French & English is advantageousLeverage your strengths in patient support at Shoppers Drug Mart in Mississauga.

📌 Full-Time Patient Care Specialist Opportunity (Mississauga)
🏢 Shoppers Drug Mart Specialty Health Network
📍 Mississauga