Join Norsat International Inc. as a Customer Support Specialist, responsible for providing top-tier technical support for satellite communications and microwave technologies. This in office role emphasizes customer interaction and technical documentation.You will assist customers throughout the product lifecycle, ensuring effective communication and quick problem resolution. This position is perfect for early-career professionals with an education in Electronics or Telecommunications. Work alongside experienced teams to drive quality and customer satisfaction.Key Responsibilities:Serve as the first point of contact for customer inquiriesMaintain and update product support documentationTroubleshoot and resolve technical issues efficientlyTrack customer requests in the ticketing systemConduct training for customers and internal staffRequirements:Diploma or Bachelor's in a relevant fieldAt least 1 year of customer support experienceStrong analytical and troubleshooting capabilitiesExcellent written and verbal communication skillsFamiliar with RF and microwave technologies is a plusUtilize your technical support skills and passion for customer service in this critical role at Norsat International Inc.

📌 Customer Support Specialist At Norsat (Richmond)
🏢 Norsat International
📍 Richmond