About the RoleWe're hiring a curious, hands-on Operations & Automation Coordinator to support internal projects and help embed AI and automation into everyday workflows. This role is ideal for someone early in their career who enjoys improving processes, experimenting with emerging tools (including AI/LLMs), and turning ideas into simple, practical solutions.You'll work closely with leadership and cross-functional teams to coordinate projects, identify efficiencies, and implement lightweight automation and AI-driven solutions that save time and reduce manual work.What You'll DoSupport the execution of internal operations projects by coordinating tasks, tracking progress, and following up on deliverablesPartner with teams to understand day-to-day workflows and identify opportunities for improvement and automationAssist in testing and implementing automation and AI tools (e.G., Zapier, Power Automate, GPT/LLMs) to streamline repetitive tasks and enhance decision-makingExperiment with AI tools (e.G., ChatGPT, copilots) to draft communications, summarize information, and support internal workflowsHelp manage timelines and communicate updates across stakeholdersCreate and maintain SOPs, checklists, and documentation, including guidance on how AI tools are used within processesTrack and report on progress, including time savings, efficiency gains, and impact of automation/AI initiativesSupport small-scale AI/automation pilots and iterate based on feedbackMust-Have Qualifications1–3 years of experience in operations, project coordination, administration, customer service, or a related fieldHands‐on experience using AI and/or automation tools (e.G., ChatGPT, Zapier, Power Automate, Excel automation), with examples of improving workflows or efficiencyBasic understanding of how AI tools (especially LLMs) can be applied in business contexts (e.G., content drafting, data summarization,



workflow automation)Strong organizational skills with the ability to manage multiple tasks, track deadlines, and follow through reliablyA process‐oriented mindset, with the ability to identify inefficiencies and suggest practical improvementsClear and professional communication skills, with the ability to coordinate across teams and provide updatesComfort learning new tools and systems; demonstrates curiosity and initiative, especially around emerging AI technologiesNice to HaveExperience supporting process improvements or workflow optimization initiativesFamiliarity with no-code/low-code tools (e.G., Airtable, AppSheet, Notion), Mininimal coding on tools like ReplitExperience experimenting with or building simple AI‐assisted workflows (e.G., prompt design, AI + automation integrations)Interest in staying current with AI trends and applying them to business operationsSalary Range: $60,000-70,000For this role, are you able to commute to Scarborough, ON daily?*Tell us about one operations or automation project you've led from start to finish.What was the challenge, what did you do, and what was the measurable outcome?*Describe one example where you implemented or customized an AI or automation tool (e.G. ChatGPT, Zapier, Power Automate, etc.) that solved a real business problem.What tools did you use, and what was the impact?*Which of the following tools or platforms have you personally used to build or automate workflows (select all that apply)* Zapier Power Automate Replit AppSheet OpenAI API Google Gemini Notion/ClickUp automations Other (add which ones in the next question)If you answered "Other" above, please feel free to indicate which tools/platforms that you used:What's one recent AI tool or skill you've taught yourself in the past six months, and how did you use it?*This position has a projected salary range of $60,000-$70,000. Is this salary within the range you are looking for? *

📌 Operations & Automation Coordinator (Toronto)
🏢 Warehousing & Distribution
📍 Toronto