Join ALPA Equipment Ltd. as an IT Support Technician based in Balmoral, New Brunswick, where your technical skills and customer service will make a real impact. Youll provide essential support to over 160 employees, ensuring seamless operations across the organization.
In this vital role, you will manage IT support requests and troubleshoot various technical issues, including hardware, software, and network connectivity. Working closely with the IT team, you will help maintain a smooth work environment for all employees through direct support via phone, email, or in-person interactions.
Key Responsibilities:
• Manage and respond to IT support tickets promptly
• Troubleshoot hardware, software, and network issues
• Provide support for Microsoft 365 and SharePoint
• Set up and configure IT equipment for users
• Maintain records of IT issues and resolutions
Requirements:
• Post-secondary education in IT or related field
• Experience in technical support or help desk roles
• Fluent in French and English
• Knowledge of Microsoft 365 and networking
• Solid problem-solving and communication skills
Your expertise will be crucial in enhancing ALPAs technological capabilities and supporting our dedicated team.
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📌 IT Support Technician at ALPA Equipment (New Brunswick)
🏢 A.L.P.A. Equipment
📍 New Brunswick
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