Fortra in Canada seeks a Technical Support Analyst - IBM i to be a key customer contact for troubleshooting complex issues. You will analyze configurations, diagnose problems, and coordinate with internal teams to deliver accurate resolutions in a timely manner.You will mentor colleagues during escalations, document feature requests when needed, and contribute to knowledge base content. Solid communication and independent work are essential to succeed in this role.
📌 Human Capital Software Support Analyst (Le Plateau-Mont-Royal)
🏢 ASL Consulting
📍 Le Plateau-Mont-Royal
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