Join Mikata's mission in Calgary as a Junior Customer Success Specialist. Use your customer service background to support healthcare providers and ensure successful software implementations.Mikata specializes in healthcare technology aimed at empowering professionals to improve patient outcomes. In this in-person role, you will handle customer communications through multiple channels. Your efforts will involve onboarding clients and demonstrating how Mikata's solutions can enhance their practices.Key Responsibilities:Assist customers with inquiries through calls and emailsOnboard new users to ensure software familiarityShowcase the benefits of Mikata to healthcare clientsFoster robust relationships with medical staff and administratorsProvide customer feedback to aid product enhancementsRequirements:Prior experience in a medical practice is crucialKnowledge of EMRs is beneficialExcellent verbal and written communication skillsStrong organizational skills with independent work abilityPassion for learning and developing tech solutionsBring your customer engagement skills to Mikata in Calgary to make an impact on healthcare delivery.