Client: Ministry of Public and Business Service Delivery and Procurement – RQ11723We are seeking a Senior Solutions Designer – CRM with extensive hands‑on experience in designing, developing, configuring, supporting, and maintaining Salesforce solutions. The ideal candidate will have expertise in Salesforce Experience Cloud, Salesforce Dynamic Forms, Lightning Web Components (LWC), and Velocity platform capabilities, including Flex Cards, Data Raptors, Integration Procedures, Calculation Matrices and Procedures, Omni Scripts, and the Velocity Data Model. The successful candidate will contribute to complex CRM implementations, system integrations, accessibility compliance, technical documentation, testing, and application enhancements while ensuring alignment with business requirements, architecture frameworks, security standards, and Ontario Public Service (OPS) guidelines.Role Snapshot Job Title: RQ11723 – Solutions Designer – CRM – SeniorClient: Ministry of Public and Business Service Delivery and ProcurementWork Location: 5700 Yonge Street, Toronto, Ontario, CanadaWork Arrangement: Onsite – 5 Days per WeekEstimated Start Date: November 2, 2026Estimated End Date: October 5, 2027Business Days: 598.00Extension: Probable after the initial mandateHours: 7.25 hours per dayWorking Schedule: Monday to Friday, between 8:00 AM and 5:00 PM, excluding lunch breaksSecurity Level: CRJMCMust Have Demonstrated hands‑on experience designing, supporting, developing, maintaining,



and configuring Salesforce solutions.Salesforce Certified Experience Cloud Consultant certification.Experience with Velocity platform capabilities, including:Flex CardsData RaptorsIntegration ProceduresCalculation Matrices and ProceduresOmni ScriptsVelocity Data Model Lightning Web Components (LWC)Experience with Salesforce Dynamic Forms.Experience implementing solutions compliant with the Accessibility for Ontarians with Disabilities Act (AODA).Description Deliverables Ensure accessibility standards are met in accordance with AODA.Design hosting technology solutions based on the client's service specifications, standards, policies, and best practices.Plan, implement, and support complex CRM systems.Document processes and technical designs and update build books.Configure and integrate Salesforce with other applications using web services or other mechanisms.Ensure application solutions are developed and implemented in accordance with business requirements.Design, develop, and implement web applications that work across up-to-date browsers, various platforms, and mobile devices.Conduct research and assess options for technical design issues.Contribute to design and development project plans, including work breakdown structures and resource estimates.Ensure unit testing meets expected functionality requirements.Support user acceptance testing (UAT) and defect management.Ensure compliance with architecture frameworks, system standards, and Agile Development Methodology.Apply leading‑edge technologies and design criteria, including usability, security, and privacy for web and mobile applications.Provide knowledge

📌 Rq11723 – Solutions Designer – Crm – Senior (Toronto)
🏢 S M Software Solutions
📍 Toronto