Enhance customer service delivery at Porsche Centre Markham as a BDC Administrator. Engage with clients, manage appointments, and support service operations in a agile automotive environment.Join Pfaff Automotive's Service customer support team in Markham, Ontario, and thrive in a role that bridges customer interactions and service efficiency. This position involves answering calls, scheduling services, and managing customer communications. As part of a Fortune 500 organization, your impact will drive exceptional service and make a difference in customer experiences.Key Responsibilities:Answer phone calls and schedule customer appointmentsDiscuss service details and required time with customersRemind clients about upcoming appointments via phone and emailCommunicate customer feedback to service advisorsAssign customers to service advisors to control trafficRequirements:Proficiency in Microsoft Office SuiteDetail-oriented with strong organizational skillsExcellent written and verbal communication skillsProblem-solving aptitude to resolve customer issuesValid driver's license and acceptable abstractExcel in service and communication as a BDC Administrator at Porsche Centre Markham.
📌 Bdc Administrator At Porsche Centre Markham
🏢 L0473 Porsche Centre Markham
📍 Markham
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