The Data Insights Lead is a senior technical and people leadership role responsible for building and scaling trusted data, reporting, and analytics capabilities that support operational decision making across Canadian Operations.This role leads the development of curated data models, standardized KPIs, executive reporting, self‑service analytics, and embedded data governance to improve consistency, trust, and speed of insight delivery. It also serves as a key partner to senior leaders and executives, translating complex operational data into transparent, actionable insights that support strategic planning, performance management, and informed decision making across the organization.The position is ideal for a technical leader with people‑management experience who operates as a player‑coach, providing hands‑on leadership while establishing standards, governance, and scalable analytics solutions across the organization.Position ResponsibilitiesLead the delivery of trusted, scalable operational reporting and analytics across workforce, productivity, backlog, SLA, FTE, and cost metrics.Build and maintain curated data models, semantic layers, and reusable reporting assets that enable a single source of truth.Standardize KPI definitions and reporting logic across Operations, Workforce Management, Finance, and Leadership.Deliver executive‑ready dashboards and recurring reporting that improve visibility, decision‑making, and performance management.Enable self‑service analytics through governed datasets, reusable logic, and clear guardrails for business users.Strengthen data governance through improved ownership, documentation, data quality controls, and reporting standards.Partner with Operations, Workforce Management, and Finance leaders to translate business needs into actionable insights.Lead, coach, and develop team members while setting expectations for delivery quality, prioritization, and stakeholder engagement.Required QualificationsSignificant experience in business intelligence, analytics, data enablement,



or operational reporting in a complex environment.Demonstrated people‑leadership experience, including coaching, performance management, and work prioritization.Strong technical expertise in Power BI, semantic modeling, SQL, data transformation, and executive dashboard development.Preferred QualificationsExperience building reusable, governed data products rather than one‑off reports.Robust understanding of data quality, documentation, metadata, and governance practices.Ability to communicate effectively with both technical and non‑technical stakeholders.What Success Looks LikeA trusted and consistent single source of truth for operational reporting.Standardized KPIs with reduced time spent reconciling data.Faster access to actionable insights for leaders and operational teams.Improved confidence in workforce, service, and financial decision‑making.A stronger, more scalable Data Enablement & Insights capability supported by clear standards and governance.When you join our teamWe’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see.Working ArrangementHybridSalary and BenefitsReferenced Salary Location: Waterloo, OntarioSalary range: $85,300.00CAD – $135,300.00CAD (actual salary may vary based on market, experience, and education). Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Benefits include health, dental, mental health, vision, short‑ and long‑term disability, life and AD&D; insurance coverage, adoption/surrogacy, wellness programs, employee/family assistance plans, retirement savings plans, and generous paid time off (including holidays, vacation, personal, and sick days). Statutory leaves of absence are fully provided.For more details on data privacy and information collection, please refer to our personal information collection statement:Privacy Statement .#J-18808-Ljbffr

📌 Data Insights Lead (Halifax Regional Municipality) - C$85,300 - C$135,300 A Year (Winnipeg)
🏢 Manulife
📍 Winnipeg