Lead Customer Engagement At Community Natural Foods (Calgary)

Lead Customer Engagement At Community Natural Foods (Calgary)

16 Oct
|
Community Natural Foods
|
Calgary

16 Oct

Community Natural Foods

Calgary

Drive customer satisfaction as a Customer Engagement Supervisor at Community Natural Foods, overseeing clerks while promoting in-store initiatives. This role is vital for ensuring excellent service and resolving customer inquiries.The supervisor will lead a dedicated team, scheduling daily activities and delivering training to Customer Engagement Clerks. You will engage with customers to share knowledge about natural foods and assist in resolving issues. Your leadership will cultivate a welcoming workplace that enhances the shopping experience.Key Responsibilities:Supervise and schedule customer engagement staff effectivelyProvide training and real-time feedback to clerksPromote customer interaction and professionalism on the floorStrategically manage product education and promotionsHandle customer complaints to ensure full satisfactionRequirements:High School diploma required3-5 years retail experience preferredStrong background in natural foods knowledgeProficient in conflict resolution and customer serviceExcellent organizational skills and a positive attitudeTake charge of customer engagement and enhance the Community Natural Foods shopping experience through exceptional leadership.

📌 Lead Customer Engagement At Community Natural Foods (Calgary)
🏢 Community Natural Foods
📍 Calgary

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