Our client, a leading industrial manufacturing organization, is looking for an Inside Sales Representative to join their Edmonton team and play a key role in supporting customers, processing sales opportunities, and driving business growth. Reporting to the Inside Sales Manager, this is an excellent opportunity for an inside sales professional with industrial and Oil & Gas experience who enjoys building customer relationships, preparing quotations, and managing orders from inquiry through delivery.Benefits & PerksCompensation:$65,000–$75,000 base salary + annual bonusPlease note this role is fully on-site in the client's Edmonton office.Employment Type:Permanent, Full-Time.ResponsibilitiesGenerate new business and support existing customer accounts through phone, email, and other digital communication methodsRespond to customer inquiries, qualify opportunities, and provide solutions based on customer requirementsPrepare accurate quotations and process customer sales orders from initial inquiry through completionUnderstand, analyze, document, and communicate technical, commercial, and contractual terms and conditionsSupport and collaborate with the Inside Sales and Outside Sales teams in opportunity development and customer supportManage a high volume of emails, customer requests, and sales-related activities while maintaining accuracy and attention to detailMaintain and update customer, sales, and opportunity recordsWork within established company quality management systems and processesVerify customer orders and required customer informationComplete credit forms, invoice reconciliations, returns,



and other sales administration activitiesCompile sales and reporting data as requiredCommunicate with customers and vendors to provide effective business solutions and maintain strong relationshipsCollaborate with sales, logistics, warehouse, accounting, procurement, and other internal teams to ensure orders are processed accurately and efficientlyProvide exceptional customer service throughout the quotation, ordering, and delivery processDevelop a strong understanding of the company's products, services, customers, and industry to support continued growth and business developmentSkills & Experience2+ years of direct inside sales or customer service experiencePrevious experience within an industrial ormanufacturingenvironment is requiredOil & Gas industry experience is requiredPost-secondary education is required; a Collegiate Degree or C.E.T. designation is an assetExperience preparing quotations and processing sales ordersStrong customer service skills with the ability to build and maintain long-term customer relationshipsStrong prioritization, organization, and time management skillsExcellent written and verbal communication skills with solid attention to detail and proofreading abilitiesAbility to self-direct, multitask, prioritize, and manage a high volume of work effectivelyProficiency with Microsoft Office, particularly Word, Excel, and OutlookExperience working with an ERP system is an asset; experience with QAD, Oracle, or similar systems is preferredFamiliarity with sales reports, sales records, and order management processesExperience within the fastener, gasket, or seals industry is a strong assetStrong interpersonal skills with the ability to collaborate effectively across sales and operational teamsProactive, customer-focused, and solutions-oriented with the ability to learn technical products and processes quickly

📌 Inside Sales Rep (Edmonton)
🏢 Aplin
📍 Edmonton