Role SummaryBase Salary:CAD $58,283.00 - 72,854.00Work with Business Development Managers, Account Managers and internal partners to represent GreenShield to clients and plan advisors.Communicate regularly with plan administrators and advisors to answer questions and solve issues.Educate and empower clients and advisors on GreenShield processes and tools such as plan administration online.Play a key role in implementing new clients or plan amendments and facilitating unique enrollment and benefit administration requirements.Attend client meetings, including new group implementations, employee meetings, problem‑solving sessions, and general relationship building events.Assist Business Development Managers and Account Managers with plan advisor meetings, sharing GreenShield’s capabilities and value proposition, and participate in finalist presentations.Pull quality information from Advantage by running various reports to provide insights to clients and Advisors.QualificationsMinimum of five years of experience in advantages and/or related industries.Post‑secondary degree or diploma.Understanding of benefit administration issues, claims processes, and group contracts/booklets.Passion for our customers and their plan members, excellent verbal and written communication skills,



and comfort presenting GreenShield in various settings.Strong problem‑solving ability, decision‑making skills, and attention to detail.Ability to multi‑task, work well under pressure, and be self‑reliant while prioritizing team success.Positive attitude, enjoys learning from and teaching clients, internal partners, and teammates.Team orientation and strong commitment to professional ownership and accountability.Strive to achieve excellence and have fun.Valid driver’s license and vehicle required.Language and EligibilityProficiency in English is required for this position. You will be required to communicate with colleagues or customers who use English as their primary language.Equal Opportunity EmployerGS supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all. Even if your experience doesn’t align perfectly to every requirement, we invite you to apply. We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process. Please let us know of any accommodation through [email protected]. Information received relating to accommodation will be addressed confidentially.#J-18808-Ljbffr

📌 Client Service Representative - Ontario - C$58,283 - C$72,854 A Year (Winnipeg)
🏢 GreenShield
📍 Winnipeg