16 Oct
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Vancity
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Vancouver
Senior Product Manager, Credit Card Products, Digital Enablement Job Category : Individual ContributorRequisition Number : SRPRO Posted : August 27, 2026Full-TimeRemoteLocations Showing 1 locationWe’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net-zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members.As the largest private sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers. If you’re ready to join our team of 2,700 diverse individuals, access competitive rewards and benefits, and be part of a greater movement.Your Role in Supporting Our Members:As a Senior Product Manager, Credit Card Products, Digital Enablement, you will lead the strategy, roadmap, and delivery of digital experiences that support the end-to-end credit card member journey. You will identify and eliminate friction across acquisition, onboarding, servicing, engagement, and retention channels while enabling sustainable Visa portfolio growth. Serving as a key business lead between Product, Digital, Technology, Operations, Risk, Fraud, Marketing, and member-facing teams,
you will help ensure members experience seamless and intuitive interactions with Vancity credit card products. We are seeking a strategic and member-focused product leader who uses data, member insights, and market trends to prioritize initiatives that improve conversion, engagement, operational efficiency, and member satisfactionThis is a Full time, Permanent role and will report directly to the Manager, Credit Card Enablement. This position is open to candidates located in British Columbia or Ontario. Candidates may work remotely, with on-site attendance as required for business needs.How You'll Make an Impact:Owning the digital roadmap supporting credit card acquisition, onboarding, servicing, engagement, and retentionChampioning a member-centric approach to improving digital experiences across web, mobile, online banking, and partner platformsIdentifying friction points and opportunities across the end-to-end cardholder journey and prioritizing enhancements that improve conversion and member satisfactionPartnering with Marketing, Digital Banking, and Analytics teams to optimize digital acquisition performanceLeading initiatives that improve application completion, approval, activation, digital wallet provisioning, and early card engagementSupporting growth objectives through experimentation, journey optimization, personalization, and digital sales enablementLeading the cross-functional delivery of strategic initiatives including new product launches, digital origination enhancements,
📌 Senior Product Manager, Credit Card Products, Digital Enablement (Vancouver)
🏢 Vancity
📍 Vancouver