Role OverviewThe Media Account Manager supports the day-to-day management and execution of a highly regulated pharmaceutical client account based in Toronto, ensuring strong coordination across internal teams, external partners, and client stakeholders. This role partners closely with the account team to ensure strong client communication, alignment to account strategy, and operational excellence across initiatives. This position is ideal for someone who is highly organized, proactive, and comfortable navigating regulated workflows. The Media Account Manager plays a key role in vendor and partner collaboration, creative agency coordination, regulatory review processes, and translating media performance into clear, client-ready insights, in close coordination with cross-functional partners.Core Responsibilities:Client & Account CollaborationPartner closely with the account team to support day-to-day client communication and account executionAttend client meetings prepared to speak to owned workstreams and provide clear, concise updatesSupport account planning, documentation, and follow-through across active initiativesSynthesize complex information into explicit, direct communication for client and partner audiencesAnticipate client needs, risks, or timing considerations and proactively flag them to the broader account teamVendor & Partner CollaborationAct as a strategic point of contact for select external vendors and partnersCommunicate campaign strategy, objectives, and success criteria to support strong executionCollaborate with the client’s creative agency partner to ensure integrated, effective executionProvide proactive feedback to ensure work aligns with client goals and account strategyMaintain regular partner check-ins to monitor progress, surface risks, and identify opportunitiesRegulatory & Compliance ManagementSupport medical, legal, and regulatory review processes for client-facing materialsManage submissions, versioning,



and approval workflows within Veeva PromomatsEnsure regulatory and legal feedback is consistently retained and applied across all relevant deliverablesMaintain organized documentation throughout campaign lifecyclesMedia & Performance SupportPartner with account leads and internal execution teams to understand performance trends and optimization opportunitiesTranslate campaign data into clear, actionable insights for client reportingSupport planning discussions and help evaluate campaign success against stated objectivesContribute to client-facing decks and materials that synthesize performance and strategic learningsOperational Excellence & Continuous LearningManage multiple workstreams with strong attention to detail and follow-throughMaintain high standards of documentation, communication, and account hygieneMaintain working knowledge of client products, portfolio, and category contextStay informed on relevant industry and regulatory developments and apply insights to executionSupport cross-functional collaboration and contribute to process improvements that enhance account healthExperience & Qualifications5–7 years of experience in account management, client services, or related rolesExperience working within regulated or highly structured environments; healthcare or pharmaceutical experience strongly preferredFamiliarity with paid media planning, platform knowledge, and evaluating campaign successAbility to interpret data and communicate insights clearly and conciselyExceptional written and verbal communication skillsProficiency in Google Workspace (Sheets, Slides, Docs); familiarity with project management tools (e.G., Asana) is a plusHighly organized, proactive, and comfortable managing multiple prioritiesInterest in long-term growth within an agency environmentWhat Makes You SuccessfulStrategic mindset paired with strong execution disciplineAbility to lead conversations with senior client stakeholdersConfidence in interpreting performance data and guiding next stepsHigh accountability, attention to detail, and an ownership mentalityCollaborative leadership style with internal teamsWhy This RoleWork on a complex,



high-impact regulated accountCollaborate with a highly integrated Client Engagement teamPlay a critical role in ensuring compliant, high-quality executionClear growth path within the Client Engagement teamMedia Account Manager – CoegiLocation: Toronto, ON (Hybrid – 3 Days in the Office)Schedule: Monday to FridaySalary: $85,000 to $95,000We are actively hiring for this position Interview ProcessOur recruitment process is structured and transparent, with candidates assessed consistently against role-related criteria.Step 1: Qualified candidates complete an initial virtual interview with a Talent Acquisition Specialist.Step 2: Shortlisted candidates participate in a virtual interview with the Hiring Manager.Step 3: Selected candidates attend an in-person or virtual interview with the Hiring Manager and relevant team members.Step 4: Final candidates participate in an in-person or virtual interview with the Senior Stakeholders.Step 5: Final candidates participate in an in-person or virtual interview with the Senior Leadership.AI DisclosureWe use AI-assisted tools to help screen resumes for key skills and minimum requirements relevant to the role. All results are reviewed by our hiring team to ensure thoughtful and balanced decision making.About Coegi Coegi Partner is a marketing force multiplier built on collaboration, innovation, and data-driven agility. Rather than acting as a traditional vendor, Coegi integrates directly into the businesses it supports — operating as a true strategic partner focused on sustainable growth, measurable outcomes, and long-term brand success. This approach enables the team to move beyond generic solutions, delivering tailored media and content strategies designed to address real business challenges and accelerate performance. At its core, Coegi recognizes that its greatest competitive advantage is its people. The organization is committed to fostering an inclusive, diverse workplace where individuals are empowered to bring their authentic selves to work. Guided by values of integrity, empathy, and ambition, Coegi continues to cultivate a collaborative culture where innovation thrives and teams grow together.Coegi is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive environment for all.

📌 Pharmaceutical Client Engagement Manager - C$85,000 - C$95,000 A Year (Toronto)
🏢 Coegi Partner
📍 Toronto