Role OverviewReporting to: Sr. Director, IT Billing & Revenue Systems.Location: Canada (Remote).Genesys is seeking a skilled and delivery-focused Salesforce Developer to support the development, configuration, and enhancement of our Quote-to-Cash (Q2C) systems. This role will work across Salesforce platforms (including CPQ and core CRM) to deliver maintainable solutions that support quoting, order management, and integration with downstream billing and revenue systems.Key Responsibilities- Design, develop, and implement Salesforce solutions across core CRM and CPQ, including custom objects, flows, Apex, and integrations.- Collaborate with Technical Leads and Business Systems Analysts to translate business requirements into technical designs and deliverables.- Support development and maintenance of integrations between Salesforce and downstream systems such as Zuora, middleware, and other enterprise platforms.- Develop and maintain Apex code, Lightning components, and configuration-based solutions following established standards.- Participate in code reviews, ensuring adherence to development standards, best practices, and performance considerations.- Support unit testing, system testing, and defect resolution, ensuring high‑quality releases.- Assist in troubleshooting and resolving production issues, including debugging, log analysis, and data validation.- Contribute to release activities, including deployment support, validation, and post‑release monitoring.- Maintain technical documentation, including solution designs, data mappings, and configuration details.- Collaborate with QA and other teams to ensure end‑to‑end system functionality and data integrity.Required Qualifications- 5‑8 years of experience in Salesforce development,



including hands‑on coding and configuration.- Strong experience with Apex, SOQL, Lightning Web Components (LWC), and Salesforce Flows.- Experience working with Salesforce integrations, including APIs, middleware, and asynchronous processing.- Solid understanding of Salesforce data model, security model, and platform capabilities.- Experience supporting enterprise systems with high data volume and complex workflows.- Strong problem‑solving and debugging skills, with the ability to analyze system behavior and data issues.- Ability to work effectively in a cross‑functional, agile environment.- Valuable communication skills, with the ability to collaborate across technical and non‑technical teams.Preferred Qualifications- Experience with Salesforce RCA, CPQ systems, or Quote‑to‑Cash processes.- Familiarity with Zuora Billing or other subscription billing platforms.- Experience with integration patterns across Salesforce and external systems.- Experience with GitHub CI/CD and AWS platforms.- Exposure to SaaS subscription and usage‑based business models.- Experience working in SOX‑controlled or regulated environments.- Salesforce certifications (e.G., Platform Developer I/II, CPQ Specialist) are a plus.CompensationSalary range: $89,800.00 - 117,900.00. Additional compensation such as commission or performance‑based bonus may be available.EEO StatementGenesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.#J-18808-Ljbffr

📌 Sr. Salesforce Developer - $89,800 - $117,900 A Year - Remote (Ottawa)
🏢 Genesys
📍 Ottawa