Join Germain Hotels as a Guest Service Agent, where your commitment to exceptional service will shine. Foster positive connections with guests through genuine attention and care.The perfect candidate will check-in and check-out guests efficiently while addressing requests with creativity and professionalism. You will play a vital role in maintaining smooth internal operations and ensuring guest satisfaction. This position demands solid listening skills and the capacity to handle diverse guest needs effectively.Key Responsibilities:Verify and detail guest arrivals and departuresRespond courteously to all guest inquiries promptlyResolve issues with a focus on guest satisfactionCollaborate with various departments for seamless experiencesEnhance service offerings through personalized attentionRequirements:Diploma in Hospitality is a plusExcellent verbal and written communication skillsCustomer-focused with a proactive attitudeStrong listening abilities to anticipate guest needsGood computer skills, OPERA PMS experience a bonusDeliver outstanding hospitality and make a difference for guests at Germain Hotels.

📌 Hospitality Guest Service Agent (Toronto)
🏢 Germain Hôtels
📍 Toronto