Become a Customer Success Specialist at Merinio, working hybrid in Montreal to drive client onboarding and operational success. Leverage your bilingual skills to enhance B2B customer relations.This full-time position is critical for managing the successful implementation of SaaS solutions for medium and large enterprises. Your role will involve analyzing customer needs, configuring our platform, and conducting effective training sessions. Excellent analytical and communication skills are essential for success in this agile role.Key Responsibilities:Lead B2B client onboarding and implementationAnalyze and translate customer processes into platform configurationsPrepare and manage onboarding datasets efficientlyProvide training and continuous support for end usersDocument lessons learned and optimize processesRequirements:Minimum 2 years in a customer-focused positionBilingual French and EnglishProficient in data handling and analysisStrong communication and organizational skillsExperience with CRM systems an advantagePlay a pivotal role in client success and company growth at Merinio by utilizing your unique skill set.

📌 Customer Success Specialist – Hybrid Role (Montreal)
🏢 Merinio
📍 Montreal