Closing Date (MM/DD/YYYY):04/08/2026Worker Type:PermanentLanguage(s) Required:EnglishTerm Duration (in months):Salary Range (plus eligible to receive a performance based incentive, applicable to position) :$92,310 - $124,890Why FCC?At FCC, we’re proud to be 100% invested in Canadian agriculture and food. As a federal Crown corporation, we provide financing, knowledge resources and business management software to over 103,000 customers nationwide.Here’s what you can expect when you join our team:Competitive total rewards packages:market-aligned and performance-based salary and incentive programs, flexible and comprehensive group benefit and savings plans, and well-being support through perks and wellness programsPurpose-driven work:We build strong relationships, share knowledge and support the people who feed the worldGrowth:Learning and development opportunities to help you thriveHybrid work options~How you’ll make an impactAs Manager, Customer Service, you’ll guide a dynamic team located across central Saskatchewan focused on delivering exceptional customer service in Ag Production financing. You’ll coach and mentor staff on building relationships with customers and creating strong partnerships with internal teams, ensuring quality documentation and efficient processes. Working with the district leadership team, you’ll help shape strategy, optimize workflow, and support the district business plan to achieve organizational goals.If you have a passion for the agriculture industry, love supporting others, and enjoy leading teams through change and growth, this could be a role for you.What you’ll doLead a high-performing customer service team, managing performance and developmentManage workload priorities, identify employee development requirements,



set goals and evaluate performanceWork with district leadership team to develop and execute business plan and marketing strategies between business unitsMonitor operational reports (for example, compliance and loan review)Maintain the district budget and manage daily operations: facilities management, meetings and event planningWhat you’ll bring to the teamRequired qualifications:A bachelor’s degree in administration or businessA minimum of four years of related experience (or an equivalent combination of education and experience)Leadership experience, including coaching, mentoring and developing team members to improve performance or achieve measurable resultsDemonstrated experience delivering agricultural or commercial financial services, including relationship building, assessing clients’ needs, supporting lending or credit processes, or managing a portfolio of business or farm clientsExperience leading or supporting change initiatives, driving continuous improvement and delivering measurable impact in processes, teams or projectsValid driver’s license and ability to travel within the provincePreferred qualifications:Bilingualism (English and French) is an assetYou belong hereAt FCC, we’re committed to creating an inclusive, equitable and accessible workplace - one that reflects the communities where we live, work and play. Our team is made stronger through diversity, and we’re dedicated to building a workforce that brings together a range of backgrounds, abilities and perspectives.We encourage qualified applicants to apply, including members of these four employment equity groups:- Indigenous Peoples- Members of visible minority groups- Persons with disabilities- WomenAccessibility and accommodationsTo support an inclusive and accessible candidate experience, we encourage anyone needing an adjustment or accommodation during any stage of the recruitment process to email us at:. An HR partner will respond and work with applicants who request a reasonable accommodation. Information received in relation to accommodation requests will not impact hiring decisions.

📌 Manager, Customer Service - $92,310 - $124,890 A Year (Toronto)
🏢 FCC
📍 Toronto