Welcome to Frontline Managed Services® – where innovation, technology, and efficiency converge to redefine the landscape of IT, Financial, and Administrative Managed Services for legal and professional service firms. As pioneers in the industry, we are driven by a relentless commitment to excellence.Join Our Team and Be a Catalyst for Change!We don't just follow industry standards; we set them. Our dynamic environment thrives on pushing boundaries and embracing challenges. We are more than a workplace; we are a community of forward-thinkers dedicated to shaping the future.Position OverviewOur Accounts Receivable Specialist facilitates effective accounts receivable and relationship management for an assigned portfolio of billing attorneys and their clients to accurately maintain and collect account balances within the specified terms of engagement.This is a fully remote position based in Ontario, Canada.This role supports a client based in France, and all business communication with the client is conducted in French (both verbal and written) on a daily basis. Fluency in both French and English is required.Compensation - Annual salary for this role ranges from$65,000 – $75,000 CAD,



commensurate with skills and experience.Schedule/Shift - This role supports a France-based client and requires keeping Central European Business Hours which translates to early morning hours in Ontario approximately 3:30 AM – 11:30 AM ETWhat You'll DoPrepares reports and analyses to keep leadership apprised of results and opportunities to decrease outstanding accounts receivable for the assigned portfolioFacilitates meetings with billing attorneys and stakeholders, highlighting opportunities to improve cash flowActs as a liaison between clients and attorneys to resolve outstanding balances while preserving the attorney-client relationshipKeeps accurate and detailed records regarding collection activities in the Firm's Accounts Receivable Collection SoftwareWhat You BringFluency in French and English, with the ability to conduct qualified business communications (written & verbal) in both languages.It is expected that daily communications with client are done in French.Strong critical thinking, research, problem-solving, and analytical skillsProficient in Microsoft Office with an emphasis on Excel and OutlookEffective communication skills, verbal and written, with proficiency in grammar and punctuationEducation and Experience:High school diploma or equivalent; bachelor's degreepreferredA combination of 7 years of customer service, accounting, and accounts receivable experience is preferredPrevious law or accounting firm experience is preferredNot Sure You Meet Every Requirement?Physical Demands/Work EnvironmentProlonged periods of sitting at a desk are required to operate a computerJoin UsAt Frontline Managed Services, we celebrate different backgrounds, experiences, and perspectives. We are committed to building a team that reflects the clients and communities we serve.

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