Toronto, ONFull timeJR What you'll doThe Order Management System & Support team collaborates with many teams throughout Canadian Tire's Supply Chain and Merchandising departments. Our primary objective is to ensure efficient and effective processing of Purchase Orders and Store Orders to support the flow of product to the retail customer.The Order Management Superuser role supports the Order Management team and its applications (AOM, Shipment monitor, Bravo, Distributed Order Management and others) with detailed analyses, root cause investigations and analytical reporting to identify and resolve the system or process issues that interrupt the flow of orders. Success in the role is dependent on understanding the complexities of these processes and systems as well as the internal stakeholders and areas that are impacted by this work.Monitor and maintain system health with daily error management and exception analysisValidate & Process Store/Purchase Order cancellation/uploads/manipulation requestsProcess daily Work Re-direct (WRD) processes (Store Order & Purchase Order)Validate and process daily stranded orders in Legacy order management systemInvestigate/Analyze questions about deal & IEP allocation/rationingTimely responses on ad-hoc requests for analysis from VP/AVP/ManagerProvide testing support when required for system enhancements and fixesOwn, build and maintain programs, queries, reports and other data within the Order Management environmentsDirect involvement with corporate initiatives to ensure Order Management requirements are heard/metChallenge the status quo to find creative ways to continuously improvement daily processesDocument and maintain documentation related to the above responsibilitiesWhat you bringProven curiosity, ambition to learn, solve and understandInterpersonal skills and ability to organize, collaborate and communicateKnowledge of Order Management processes and applicationsEducation involving information engineering and systems analysis2+ years of Supply Chain experienceProficient user of standard desktop tools including Excel, Access, Knime and PowerPointProven ability to work with extremely detailed information and understand complex systemsAbility to prioritize, multiple tasks, identify issues, assess impacts,



relay findings and formulate options.We're always looking for great talent! In addition to competitive pay, we offer:Comprehensive benefits and retirement programsPerformance incentives, Continuing Education ProgramsOther perks to support your well-beingCareer growth opportunities and product discountsBroadband Salary Range: $53,000.00 - $88,000.00 CAD AnnualOur typical hiring range is between $53,000.00 and $78,000.00 CAD Annual. Salary decisions are also dependent on other factors such as your experience, industry benchmarks, internal equity and other role-specific requirements. For critical roles, the compensation offering will be reviewed to ensure alignment with market rate and conditions and the unique value you bring to the role.#LI-GT1This posting represents an existing vacancy within our organization.We may use artificial intelligence tools as part of our recruitment process to assist in the initial screening of resumes. All hiring decisions, including candidate evaluation, selection, and disposition, are made by human recruiters.About UsCanadian Tire Corporation, Limited (“CTC”) is one of Canada's most admired and trusted companies. With more than 90 Owned Brands, over 1,600 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being,



and mental health tools and resources for all employees. Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility. It is an especially exciting time to join CTC and its family of companies where career opportunities are wide-ranging! Join us, where there's a place for you here.Our Commitment to Diversity, Inclusion and BelongingWe are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.AccommodationsWe stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.We are one of Canada's most admired and trusted companies. With world-class owned brands and exciting market-leading merchandising strategies, we are continually innovating with purpose: to excite and serve Canadian customers from coast-to-coast. We are connected to communities, big and small, from coast-to-coast, offering products and services that reflect the diverse nature of every one of them. From sports to outdoors, automobiles to homes, we know and understand life in Canada like no other retailer can.We are always on the lookout for curious, creative people who are able to navigate and excel in a rapidly evolving retail environment. If you're ready to take on current challenges – be it in digital, IT, marketing, data & analytics, merchandising, or one of the many other roles we have – there is a place for you here, so apply today.

📌 Order Management Superuser (Toronto)
🏢 Canadian Tire
📍 Toronto