Join LGI Healthcare Solutions as a Healthcare Technical Support Advisor, focusing on improving user experience with exceptional technical assistance and empathetic communication. Support the healthcare sector with your problem-solving skills.In this pivotal role, your primary responsibility will be effective support for healthcare clients. With a solid background in computer science and at least one year of technical support experience, you will help customers navigate technical challenges, ensuring a smooth resolution process.



Your passion for technology and ability to communicate complex ideas clearly will enhance client satisfaction.Key Responsibilities:Assist customers via phone and email with technical issuesProvide step-by-step guidance through solutionsKeep accurate records of all customer interactionsEscalate complex problems to relevant technical teamsSuggest best practices for effective product usageRequirements:Bachelor's degree in computer science or related field1-3 years in a technical support capacityProficiency in French, with good English skills preferredKnowledge of Windows, experience with Linux or Solaris is a plusAbility to actively listen and resolve customer frustrationsEnsure quality technical support and drive improvements in healthcare technology with LGI Healthcare Solutions.

📌 Healthcare Technical Support Advisor (Montreal)
🏢 Lgi-Healthcare-Solutions-Sant
📍 Montreal