Responsibilities The Industry Operations Team at Tik Tok formulates industry strategy and identifies growth opportunities to deliver vertical-specific solutions and methodologies. We nurture accounts through high-touch client service and education on Tik Tok solutions, supporting clients in achieving their marketing and business objectives. Cross-functional collaboration is a mainstay for the team, providing holistic solutions that integrate product knowledge, vertical expertise, and market-level insights. This position is for an existing vacancy. Act as a Consultant to clients and internal stakeholders Operate as solutions partner for clients and agencies, covering product adoption, campaign strategy, and optimization to link marketing objectives to business outcomes. Stay current on product developments, market trends, vertical movements,



and competitor activity to advise clients and internal teams with forward-looking recommendations. Build Test & Learn frameworks leveraging Tik Tok’s measurement solutions (BLS, CLS, Ad Effectiveness, Incrementality, etc.) to demonstrate full-funnel business impact. Drive and facilitate the adoption and correct implementation of Pixels, SDKs, Mobile Measurement Partners (MMPs), and Tik Tok Shop integrations, ensuring technical accuracy and functionality. Develop and deliver narratives, workshops, and business reviews to upskill clients, agencies, and cross-functional partners on Tik Tok solutions and best practices. Clearly articulate and establish the value of Tik Tok within the client’s media mix and long-term communication strategy.

📌 Client Solutions Manager - Commerce - Toronto
🏢 TikTok
📍 Toronto