Join Mackenzie Health as a Patient Access Representative specializing in diagnostic imaging. This role involves managing referrals and ensuring patient-centered care through operational excellence.You will facilitate access to diagnostic imaging services by processing referrals accurately and efficiently. This position is pivotal in collaborating with providers and stakeholders to navigate the referral pathways, ultimately enhancing patient satisfaction and care quality. Your role will focus on data integrity and quality improvement initiatives.Key Responsibilities:Receive and validate diagnostic imaging referrals from various sourcesEnsure accuracy in patient data and referral documentationRoute referrals based on established criteria,
maximizing efficiencyConduct quality assurance on referral compliance and standardsReport trends and issues for continuous process improvementRequirements:Graduate-level education in Medical Office Administration or relevant experienceMedical terminology certification is necessary2 years' experience with CT/MRI workflows mandatory2–3 years in healthcare administrative roles preferredHICA eligibility and commitment to obtain within 6 monthsUtilize your expertise in access coordination to make a significant impact on patient care at Mackenzie Health.