Egg Farmers of Canada (EFC) is seeking an experienced IT professional to join the Corporate Services team in a quick-paced, challenging, and exciting work environment. Reporting to the Chief Administration Officer (CAO), the IT Supervisor will be responsible for leading EFC’s technology function. EFC’s infrastructure and routine technical support are primarily delivered through managed service providers. The Supervisor ensures that those services are governed, aligned with business priorities and held to clear performance and risk expectations. Provide recommendations to the CAO on technology investment, service models, architecture, sourcing and risks Coordinate modernization initiatives across enterprise applications, data platforms, integrations and legacy-system renewal Information, data and application governance Establish and maintain governance for enterprise information, data, applications and technology Oversee business application lifecycle management of enterprise applications and data platforms Ensure business requirements, testing, release readiness, adoption, support hand-offs and ownership are defined for material changes Champion data quality, common definitions, access controls, retention, metadata, documentation and responsible information sharing Cybersecurity, privacy, risk and continuity Lead cybersecurity governance and ensure risks, controls, incidents, vulnerabilities and remediation are actively tracked and escalated Oversee technology policies, standards, compliance and audit readiness Oversee technology aspects of business continuity, disaster recovery, backup, recovery testing and critical-service resilience Vendor, contract and financial management Plan and monitor the IT budget, contracts, licensing, renewals, procurement and forecasts Lead or support technology sourcing, procurement,



administration and contract negotiations Ensure internal accountability and expertise, using outsourced services to strengthen the IT team’s complement internal capability and do not leave accountability, institutional knowledge or decision rights with vendors Oversee service management, including incidents, changes, access, assets, configuration, and onboarding and offboarding Monitor service performance and drive continuous improvement Maintain technology documentation, inventories, and operational procedures Lead, coach and support IT staff Provide day-to-day direction to the IT staff, contractors and students, including maintaining time off requests and administering performance reviews Partner with business-unit leaders to align technology solutions with organizational needs Communicate technology decisions, risks, and priorities to stakeholders Practical knowledge of technology governance, cybersecurity risk, privacy, data management, business continuity and audit controls Understanding of enterprise applications, cloud services, data platforms, analytics, integration, identity and access management, endpoint and network services, backup and recovery, and security operations Familiarity with Microsoft 365, SharePoint, Salesforce, cloud ERP, Snowflake, Tableau or comparable enterprise technologies Understanding of service-management, project-delivery and technology-control frameworks Strong relationship-building,



communication facilitation and presentation skills Ability to lead change, technology implementations, process improvements and cross-functional projects Ability to develop strategies, roadmaps, business cases, budgets, risk assessments, policies, executive updates and decision records College diploma or university degree in information systems, computer science, business administration, business analysis, or a related field, or an equivalent combination of education and experience ~7+ years of progressive experience in information management, technology management, enterprise applications, data, cybersecurity, service delivery or a closely related field ~ Demonstrated experience leading staff and vendors and coordinating complex initiatives involving multiple business units and external partners ~ Experience with technology strategy, budgets, contracts, risk, incidents, policies, application or data modernization and outsourced service delivery Prolonged periods of sitting, use of a computer and close attention to detail Now in its sixth decade as one of Canada’s leading agriculture organizations, EFC manages the national egg supply and promotes egg consumption while representing the interests of 1,290 regulated egg farmers and farm families from coast to coast. The organization has been recognized as one of the National Capital Region’s Top employers for thirteen consecutive years. EFC holds the title of one of Canada’s Most Admired Corporate Cultures™ by Waterstone Human Capital and is part of Canada’s Most Admired Corporate Cultures™ Hall of Fame. EFC welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

📌 Ict Manager (M/F/D) (Le Plateau-Mont-Royal)
🏢 Egg Farmers of Canada
📍 Le Plateau-Mont-Royal