Support a leading Legal Tech company by becoming a Client Solutions Specialist. Engage with clients, resolving their technical questions while working in a hybrid capacity based in Montreal.This role presents a fantastic opportunity for customer advocates looking to make an impact. You will be central to client communications, qualifying support requests promptly, and ensuring seamless resolutions. As you build your expertise, you'll contribute to the success of thousands of legal departments worldwide.Key Responsibilities:Address customer technical inquiries accuratelyQualify and manage support requests efficientlyCoordinate effectively with internal teamsConduct follow-ups to meet ticket resolution standardsBuild expertise in software applications and securityRequirements:2-5 years of experience in technical support in SaaSFluency in both English and French, written and spokenStrong communication and organizational skillsDetail-oriented with a customer advocacy mindsetAdaptable and resourceful with new technologiesPlay a pivotal role in enhancing client satisfaction at our creative Legal Tech company.

📌 Client Solutions Specialist In Legal Tech (Montreal)
🏢 Sales Talent Agency
📍 Montreal