Senior Manager, CFS Process ImprovementJOB SUMMARY Reporting to VP Client Financial Services this position is responsible for: Planning, directing the review of CFS current and new processes and systems, identify opportunities and solutions and driving its implementation to achieve improvements in productivity, cycle times and quality while ensuring compliance and adherence to regulations and internal controls; leading and overseeing the Data and Business Analytics and reporting CFS functions. Accountable for defining and executing strategies to design and create data models and data views critical to build, implement and enhance reports and business intelligence/dashboard capabilities.KEY DUTIES & RESPONSIBILITIESAssess, plan, manage and continuously improve processes and service levels - identify, design, develop, implement and evaluate improvementsFacilitate and complete root cause analysis, identify and implement solutions including prepare business cases for recommended projects or enhancementsProject champion/sponsor various projects for CFS, mainly cross functional initiativesAssist CFS process owner in strategic planning, developing and managing strategic goals and objectives, budgets and evaluation processesEnsure regulatory compliance and compliance with corporate governance policies and proceduresDrive standardization of collections metrics from a data perspective including integration of collections data, process automation and identification of infrastructure or technology tools neededResponsible for data extraction management activities such as variable mapping, data requirements, data gap identification, business rules development as well as creation, maintenance, documentation and quality control of data models and operational reportsManage and develop teamPerform other related duties as assigned by management.Adhere to established policies and procedures.KNOWLEDGE & SKILLSExpert on Process management methodologiesProject Management fundamentalsExcellent oral and written communication skillsExcellent interpersonal skills to deal effectively with clients,



team members, other departments and all levels of managementExcellent facilitation skillsAbility to perform wide-ranging and extensive analysis of business dataCustomer focusedStrong leadership and ability to build a high performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment; communicating vision/values/business strategy and managing succession and development planning for the team.Strong knowledge of SQL / SAS / Tableau and experience working with at least one of the major databases platforms (SQL Server, Oracle, SAS, etc.)Advanced Microsoft Excel, Access and Visio skillsWORK EXPERIENCE – MINIMUM REQUIRED7 years of related experienceTeam management experienceEDUCATION Required: Bachelors Degree or equivalent in FinanceCOMPETENCIESBusiness Acumen and Straight TalkAgilityCustomer First FocusAccountabilityLeading and DevelopingInclusion and CollaborationBenefits & Compensation Base salary is one component of our total rewards package which also includes incentive opportunities, benefits, and professional development. Salary ranges are established by location and reflect relevant factors such as skills, experience, and market conditions. The good‑faith salary range for this position is $84,455 - $127,000 CAD. Actual compensation will be determined based on these factors and may vary accordingly.Diversity, Equity, and Inclusion at Livingston We are proud to be an inclusive employer and welcome applicants of all backgrounds, experiences, and perspectives. We know some candidates, especially women and people of color, may hesitate to apply unless they meet every requirement. If this role excites you, we encourage you to apply.Equal Opportunity Employer Statement Livingston is an equal opportunity employer committed to fostering an inclusive and accessible workplace. Accommodations are available throughout the recruitment process for applicants with disabilities. If you require an accommodation, please advise when submitting your application.Job Type: Full TimeLocation: ON Toronto - CN030#J-18808-Ljbffr

📌 Senior Manager, Cfs Process Improvement - C$84,455 - C$127,000 A Year (Toronto)
🏢 Livingston
📍 Toronto