Step into the role of Retail Management Leader at PetSmart, where you will shape the service experience for pets and their owners while managing operational performance.As a Retail Manager, your essential duties include leading the team in providing exceptional service, ensuring pet safety, and meeting financial goals. You will actively engage with associates to create a positive workplace that promotes development and open communication. Your strategic oversight will be crucial for daily operations and enhancing the overall shopping experience.Key Responsibilities:Lead the store's daily operations and performanceReview and validate compliance with policies and proceduresAddress escalated customer concerns with careManage scheduling, labor, and operational expensesCommunicate store goals and outcomes to the teamRequirements:4-6 years in a retail leadership roleFull-time availability with flexible scheduling needsProficient in communication, both written and verbalStrong analytical skills for managing metrics and reportsAbility to lift heavy objects as neededShape a rewarding setting for associates and pet parents alike at PetSmart.