Please note This is a CONTRACT oppurtunity, ending on March 31, 2027.This role is designated as "Hybrid" as part our Fidelity's Dynamic Working ModelCurrent Work Authorization is required for all openings.The work location for this role is 483 Bay Street in Toronto until approximately late 2026, when the work location will change to the recent Mississauga office at 3 Robert Speck Parkway.Job DescriptionPlease note This is a CONTRACT oppurtunity, ending on March 31, 2027.This role is designated as "Hybrid" as part our Fidelity's Dynamic Working ModelCurrent Work Authorization is required for all openings.The work location for this role is 483 Bay Street in Toronto until approximately late 2026, when the work location will change to the new Mississauga office at 3 Robert Speck Parkway.Who We AreFidelity Clearing Canada (FCC) was founded in 2009 to provide execution, clearing, custody and back-office support services to Canadian-based brokerage firms and the Canadian brokerage arms of global-based firms. A leader in the independent clearing broker and custodian marketplace, FCC has grown to become the second-largest clearing firm in Canada with $13 (CAD) billion in assets under administration.What You Will DoThe Mutual Funds administrator delivers stellar service to internal and external clients by administering a full range of operations transactions associated with the Mutual Funds department within Fidelity Clearing Canada. The Mutual Funds department is responsible for settlements, reconciliation, and processing of rejected trades. The administrator will provide feedback on rejected trades to the branches, as well as liaising with the various mutual fund companies for various requests. They will ensure that daily tasks and complex issues are processed in a timely and accurate fashion while adhering to policies, procedures and regulatory guidelines. This role reports into the Team Manager - Mutual Funds and is responsible for completing daily work volumes within assigned scope of responsibility.ResponsibilitiesInvestigate, resolve, and reprocess rejected mutual fund transactions, collaborating with fund companies and internal stakeholders as requiredExecute internal transfers in accordance with client instructions and established settlement timelinesSet up and administer systematic withdrawal plans (SWPs) and pre-authorized contribution (PAC) arrangementsPerform daily settlement activity for mutual funds transactions and reconcile cash balances,



ensuring accuracy and timely resolution of discrepanciesComplete monthly reconciliations and reporting of client holdings, investigating variances and ensuring alignment with recordkeeping systemsSupport the accurate posting of exception and complex trades, ensuring compliance with internal controls and audit standardsMaintain and update client account information (non-financial changes), ensuring accuracy, completeness, and adherence to regulatory requirementsAssist in the calculation, reconciliation, and processing of trailer fees and advisor commissions related to mutual fund holdingsPartner with internal teams to address client inquiries and enhance operational efficiencyContribute to continuous improvement initiatives within the mutual fund operations functionPerform other related duties as assignedQualificationsMandatory Proven experience in the financial services industry (minimum 1–2 years), specifically within mutual funds or a related fieldCommunity college diploma or equivalent work experience; post-secondary education in Finance, Business, or a related field is preferredCompletion of industry-related courses (e.G., CSC, IFIC) is strongly preferredStrong proficiency in the Microsoft Office Suite, including Excel (intermediate to advanced), Outlook, and Word is mandatory; experience with Power BI, SharePoint, and other reporting/data tools is an assetExperience with Dataphile and FundSERV systems is strongly preferredKnowledge, Skills & AbilitiesStrong analytical and investigative skills, with the ability to identify discrepancies, assess root causes, and implement effective resolutionsDemonstrated sound judgment and decision-making, with the ability to act confidently and appropriately in complex or time-sensitive situationsAbility to work both independently and collaboratively in a team-oriented environmentExcellent customer service skills, with a commitment to professionalism and effective issue resolutionProven ability to multitask, prioritize competing demands, and perform efficiently under pressureStrong written and verbal communication skills,



with a high level of accuracy and attention to detailAbility to thrive in a fast-paced, deadline-driven environment while maintaining quality and precisionCompetitive Pay for Specialized TalentThis contract role offers a flexible, hourly compensation model that reflects your expertise and the value you bring. The hourly rate ranges from $26.00 to $32.00, based on experience and qualifications. We offer market-aligned rates that recognize the specialized skills and agility required for this role. We're proud to offer a compensation package that aligns with provincial pay transparency requirements. This posting is for an existing vacancy within our organization.Fidelity Canada is an equal opportunity employerFidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans' status, Aboriginal/Native American status or any other legally-protected ground.Accommodation during the application processFidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at [email protected] telephone inquiries or agencies please.We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.We are proud to be recipients of the followingAwardsCanada's Top 100 EmployersGreater Toronto's Top EmployersCanada's Top Family-Friendly EmployersCanada's Top Employers for Young PeopleGreat Place To Work® CertifiedBest Workplaces for InclusionBest Workplaces for Mental WellnessBest Workplaces for Today's YouthBest Workplaces for WomenBest Workplaces in Financial Services & InsuranceBest Workplaces in OntarioBest Workplaces with Most Trusted Executive TeamsLinkedIn Top Companies in CanadaHuman Resource Director (HRD) - Best Place To WorkHRD - 5-Star Benefit ProgramHRD - 5-Star Diversity & Inclusion EmployerDesignationsCanadian Compassionate Companies – CertifiedBenefits Canada's Workplace Benefits Award - Future of Work StrategyTalentEgg National Recruitment Excellence Award - Special Award for Diversity & Inclusion in RecruitingCanadian HR Reporter's Most Innovative HR Team

📌 Mutual Funds Administrator (Toronto)
🏢 Fidelity Canada
📍 Toronto