Defineanddrivethe UXstrategyattheproductlevel,ensuringdesigndecisionsaregroundedinuserneedsandalignedtobusinessobjectives. Workcloselywith UIDesigners, Product Managers, Developersand CXstakeholderstoensureproductexperiencesarecoherent,evidence-basedandwellconnectedtothebroaderend-to-endcustomerexperience.ACCOUNTABILITIES&EXPECTEDOUTCOMESACCOUNTABILITIESUXStrategy;&Vision-defineandevolvethe; UXstrategyforthesoftwareproduct,ensuringdesigndecisionsaregroundedinuserneeds,businessobjectivesandevidenceratherthanopinion.Product-Level Discovery&Research-leadandfacilitateuserresearchandusabilitytestingtobuildarobustevidencebaseforproductdecisions.Foundational; UXassets-developandmaintainfoundational UXelementsacrosstheproduct(s)-personas,journeys,mentalmodelsand UXmaturityframeworks-keepingthemcurrentandreferencedbythewiderproductteam.Cross-Functional Product Partnership-workcloselywith Product Managers, Business Analysts, Engineeringand UIDesignerstotranslatestrategic UXthinkingintoproductroadmaps,requirementsandsolutions.UI&Design; System Collaboration-partnercloselywith UIDesignerstoensureproductexperiencesaligntothe IMDEXDesign Systemand Shared UI,providing UXdirectionandcritiqueatastrategiclevelratherthanowningday-to-day UIproduction.Connected Customer Experience-workwith CXDesignersandother CXstakeholderstoensureproduct-level UXstrategyisjoinedupwiththebroaderend-to-endcustomerexperienceandjourneysacross IMDEX.Team Growth&Mentoring-mentorandsupport; UX/UIDesignersandresearchersandcontributetotheongoingevolutionandmaturityofthe UXpracticeat IMDEX.EXPECTEDOUTCOMESActasthe UXleadforthesoftwareproduct(s),ensuring UXthinkingisembeddedearlyinproductplanningandroadmapdecisions.Confidentlypresentresearchfindings, UXstrategyandrecommendationstoproduct,engineeringandseniorstakeholders.Developandmaintainpersonas,journeymaps,mentalmodelsfortheproduct(s),ensuringthesearebasedonrealuserinputandrevisitedregularlywiththewiderproductteam.Leadandconductuserresearch(interviews,usabilitytesting,surveys,workshops)tovalidateassumptionsandgenerateinsightsthatfeedintoproductrequirements.Partnerwith Product Managersand Business Analyststotranslate UXstrategyandresearchfindingsintoclearproductrequirementsandpriorities.Workwith UIDesignerstoguidehow UXstrategyandresearchtranslateintointerfacedesign,withoutdirectingday-to-dayvisualor UIproductionwork.Championalignmenttothe IMDEXDesign Systemand Shared UIatastrategiclevel,ensuringnewproductdirectionsareconsideredholisticallyratherthanscreenbyscreen.Collaboratewith CXDesignersandother CXstakeholderstoensureproduct-level UXdecisionsconnectcoherentlyintobroaderend-to-endcustomerjourneysandexperiences.Drivethevoiceofthecustomerthroughallelementsofproductstrategyanddecision-making.Mentorandsupport UX/UIDesigners,helpingbuild UXcapabilityandmaturityacrossthegrowingteamat IMDEX.Contributepositivelytotheteamandassistinembeddingandimproving UXteamprocesses.LEADERSHIPANDPEOPLERegularlychallengespeersorsuperiorswhenthesituationarises.



Discussestheconsequencesofunacceptablebehaviorandoffersalternativesolutions.Deliversonpromises. Takesaccountabilitywhenthingsgowrongandlooksforwaystoimprove.Callsoutpoorbehaviorwhentheyseeitatalllevelsoftheorganizationinarespectfulandconstructiveway.Buildspartnershipsandworkscollaborativelywithotherstomeetsharedobjectives.Listensactivelyanddemonstratestheabilitytoseparatethepersonfromtheproblem,sobringingobjectivitytothesituation.Seeksandprovidesregularfeedbacktolearnandgrow.Speak Upwithconfidenceandrespectdisplayingcouragetodealwithdifficultsituations,issues,orbehaviors.Althoughopinionsmaydiffer,offerstheopportunityforopendialogue.Holdsselfandothersaccountabletomeetcommitmentsanddeliverresultsevenundertoughcircumstances.Proactivelyidentifiespotentialsetbacksandobstaclesandworksthroughthemeffectivelytoachievethedesiredresultontime.Treatseveryworkcolleague,customer,andsupplierwithrespect.Proactivelyseeksoutopportunitiesforcollaborationwithinandacrossteamstoachievesharedoutcomes.Engagedindecisionmaking-makesgoodandtimelydecisionsthatkeep IMDEXmovingforwardatpace. Investstimegettingtoknowallstaffthatimpacttheirdecisions.HEALTH, SAFETYANDENVIRONMENTTakereasonablecareofselfandothersintheworkplaceandcomplywiththerelevantlegislativerequirementsand Imdex QHSEmanagementsystempoliciesandprocedures; Wear,useandmaintaintheprovidedpersonalprotectiveequipmentandreportanyunsafepracticesorconditionswhichcometoyourattention; AndTakereasonablecaretoensureownactsoromissionsdonotadverselyaffectthehealthandsafetyofotherpersons.Report Hazardsandincidentsinlinewithcompanypolicies.Activelyparticipatein Safetymeetings.Raise Quality Alertsinlinewithcompanypolicies.RISKANDCOMPLIANCEContributestotheidentificationofrisksandcompliancerequirementsrelevanttoownscopeofwork.Appliesriskmanagementandregulatorycomplianceprocessestoownscopeofwork.Leadsbyexampletopromotepositiveriskandcompliancebehaviorswithinownscopeofwork.Complieswith IMDEXriskandcompliancepolicies,locallawsandotherrelevantstandardswithinownscopeofwork.Reportspotentialnon-complianceormisconductthroughappropriatechannels.Challengesbehaviorsthatdonotalignwiththe IMDEXCodeof ConductQUALIFICATIONS, SKILLS&EXPERIENCEEssential6;+years'experiencein UX, Product Designorarelateddiscipline,withastrongtrackrecordofshaping UXstrategyataproductlevelwithinanagileenterprise,



Saa Sor B2 Bsoftwareenvironment.Demonstratedexperiencedevelopingfoundational UXassets-personas,journeys,mentalmodels-thatinformproductdirection.Experienceconductingandleadinguserresearchandusabilitytestingtobuildanevidencebaseforstrategicproductdecisions.Strongunderstandingofinteractiondesignandinformationarchitectureprinciples,withtheabilitytoguideandcritique UIdesignwithoutbeingtheprimaryhands-on UIproducer.Experienceworkingcloselywith UIDesigners, Product Managers, Business Analystsand Engineeringteamstoalign UXstrategywithdelivery.Excellentcommunication,storytellingandstakeholderengagementskills,withtheabilitytoinfluenceproductandbusinessdecisionsatalllevelsoftheorganization.Energyandenthusiasmwiththeabilitytochampion UXstrategyandacustomer-centeredmindsetacross IMDEX.Abilitytoplan,prioritiesandorganizeeffectivelyacrossmultipleproductsandinitiatives.Acollaborativenaturewithgreatcommunicationskills,sincerityandasenseofhumorinthefaceofambiguousstrategicchallenges.Confidenceandprideinyourwork,skills,experienceandexpertise.Demonstratesbehaviorsalignedwith IMDEXvalues.DesirableExperienceworkingwith AItoolsaspartof UXanddesignworkflows,preferably Cursor, Chat GPT, Claudeorother.Experienceworkingaspartofa Scrumagile Development Team.Willingnesstomentorteammembersinareasofspecialty.Experienceworkingalongsideadedicated Customer Experience(CX)function.IMDEXVALUESANDASSOCIATEDCOREBEHAVIOURSGLOBALGAMECHANGERSOurrichglobalexperienceanddiversethinkingdrivesalldevelopmentwithin IMDEX. Itenablesustoresolveuniqueproblemsforkglobalcustomersreducingenvironmentalandsocialimpactstoshapeabetterglobalindustry.Wereducetheenvironmentalimpactofouractivitiestoshapeabetterglobalindustry.Weembraceflexiblethinkingforthebenefitofourpeople,customers,andthesocietiesinwhichweoperate.Weserveourcustomersgloballybyleveragingourdiverseteamsandenablinginclusivedecisionmaking.Weconnectourexpertisetocustomerstoaddvalue.FOREVERCURIOUSWebelieveinshapingthefutureofminingthroughtherelentlesspursuitoftechnologiesandservicesthatquestionthestatusquo,addressourcustomerschallengesandsetnewbenchmarksforwhatcanbeachievedinourindustry.Welistentoourpeopleandcustomerstodrivenewtechnologies&approaches.Westepupandchallengethestatusquo.Wegiveourpeoplethespacetobecuriousandcreate.Weareinformedbyindustrytrendstobeopentonewideas.GOBEYONDWearepassionateaboutcreatingpositivecustomerexperiencesthatdeliversuccessfuloutcomesforourcustomersnowandintothefuture; Weachievethisbyworkinginpartnershipwithourcustomersactivelylisteningtotheirneedsanddeliveringgenuinevaluethroughefficientsolutions.Wecreategreatcustomerexperiencesateverytouchpoint.Weplaceourcustomersneedsfirstandforemost,deliveringonourpromises.Weencouragecustomerownershipandinvolvement.Wecreatevalueforourcustomersthroughcollaborationandinnovation.TOGETHERWETHRIVEWeareaglobalteamofdiverseandtalentedpeoplewhoempowereachothertobeourbestselves Weharnessourstrengthsbycombiningourknowledgeacrossboundariesinapositiveandaccountableworkplace.Weholdeachotheraccountableandtakeownershipforouractions.Weadvocateforthesafetyandwellbeingofourpeopleineverythingwedo.Werecognizeandacknowledgeeachother’ssuccesses.Webackeachotherasaunitedteam,bysharinglearnings&expertisebetweendepartments;&acrossborders.;#J-18808-Ljbffr

📌 Senior Ux Designer (Calgary)
🏢 Integratedcooling
📍 Calgary