Work Location:Toronto, Ontario, CanadaHours:37.5Line of Business:Sales & Customer Distribution SupportPay Details:$115,600 - $163,200 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.Job Description:KEY ACCOUNTABILITIESCUSTOMEROversee a team of professionals providing program and control related services and adviceOversee the execution of annual specialized business processes and ongoing evaluation of programs, methods and processes to ensure that design aligns with the purpose,
values and strategies of the business / function / organizationAct as a subject matter expert in the development and delivery of programsLiaise with other SMEs, internally and externally, to understand and interpret applicable legislation/regulations relating to program administrationCoordinate department compliance with overall division guidelines as well as regulatory agenciesIdentify key metrics / criteria for success and ensure reporting mechanisms are established and implementedProvide operational leadership for the management of enterprise-wide programming, developing and implementing best-in- class solutions that are scalable in support of enterprise/ business goalsResponsible for ensuring effective communication to employees and/or leaders regarding policies, programs, processes and standards as well as improving work processes and finding efficiencies through recent initiatives andSupport the team by enhancing knowledge and participate in knowledge