$60,000.00 To $65,000.00 AnnuallyDepartment:Front OfficeReports To:Director of RoomsJob Type:Full-time, PermanentPay:$60,000 - $65,000 per yearAbout the RoleWe are seeking a Front Office Manager to lead our Front Office team and oversee the daily operation of guest-facing services. In this role, you will drive team performance and be accountable for delivering exceptional guest experiences and service standards from arrival to departure. This is a leadership opportunity for someone who thrives in a fast-paced environment and is passionate about hospitality.What You’ll DoLead and oversee all Front Office operations, including Front Desk and Guest ServicesCoach, support, and develop team members to deliver exceptional guest serviceDrive service quality and monitor guest satisfaction, implementing improvements as neededHandle guest concerns and ensure timely and effective service recoveryOversee scheduling, staffing, and daily workflow to meet operational needsSupport operational and financial goals through effective staffing, productivity, and service deliveryEnsure policies, procedures, and brand standards are consistently followedCollaborate with other departments to ensure smooth hotel operationsWhat We’re Looking ForHigh School Diploma or GED; or 2-year degree from an accredited University in Hotel and Restaurant Management, Hospitality, Business Administration, or any other related coursesMinimum 3–5 years of experience in Front Office or Guest ServicesMarriott work experience preferredStrong leadership and team development skillsExcellent customer service and problem-solving abilitiesAbility to manage multiple priorities in a fast-paced environmentStrong communication and organizational skillsPositive, professional, and team-oriented attitudeFlexible availability, including evenings, weekends, and holidaysLegally entitled to work in CanadaWorking ConditionsFast-paced, guest-facing environment with leadership and operational responsibilities. Scheduling may include evenings, weekends,



and holidays.Physical RequirementsAbility to stand and move throughout the shiftOccasional lifting and movement of itemsAbility to work at a computer or front desk for extended periodsWhy Join UsOpportunity to grow within Delta Hotels by Marriott, part of a global brandWork with an experienced and supportive leadership teamA collaborative team culture where your contributions are valuedMarriott travel discounts and food & beverage perksOngoing training and development opportunitiesStaff meal programExtended health benefitsAt Delta Hotels by Marriott Kamloops, we believe great hospitality starts with excellent people - and we’re always looking for passionate, authentic team members who love to collaborate. As a full‑service hotel in the heart of the community, we offer a fast‑paced, supportive workplace where you can learn, grow, and be proud of what you do every day. Here, teamwork isn’t just a buzzword, it’s how we deliver standout guest experiences, bring meaningful events to life, and have each other’s backs behind the scenes. We value respect and inclusion, celebrate initiative, and recognize potential. If you’re ready to bring your energy, ideas, and care to a team that invests in you, Delta Kamloops is where you can build more than memorable stays - you can build a meaningful career.We thank all applicants for their interest. Only those selected for an interview will be contacted.At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.We are committed to providing equal employment opportunities and an inclusive workplace. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.#J-18808-Ljbffr

📌 Front Office Leader: Elevate Guest Service & Revenue (Winnipeg)
🏢 Delta Hotels by Marriott
📍 Winnipeg