Join KTek Resourcing as a Desktop Support Specialist in Montreal. Provide expert Windows 10/11 assistance and manage user issues with professionalism for a seamless IT experience.This mid-senior level role requires 2 to 4 years of IT support experience, focusing on end-user satisfaction through effective problem-solving. You will engage directly with users at the digital bar, ensuring optimal inventory management while coordinating closely with hardware asset teams. Your expertise in modern device management technologies and fluency in French and English will enhance support delivery.Key Responsibilities:Provide comprehensive support for Windows 10/11 end-usersManage the stock room and track inventory efficientlyCollaborate with asset management for exact trackingLead device refresh initiatives to Windows 11Utilize ServiceNow for ticketing and organizing support activitiesRequirements:2-4 years in IT support or field servicesFamiliarity with modern device management technologiesExperience in using ServiceNow or similar ticketing systemsBilingual in French and EnglishHands-on laptop, desktop, tablet support experienceEnhance user satisfaction and streamline IT support at KTek Resourcing in Montreal.

📌 Mid-Senior Desktop Support Specialist (Montreal)
🏢 KTek Resourcing
📍 Montreal