Serve as an Application Support Specialist within Sales Technology. Ensure optimal performance of our Sales Portal through diligent monitoring, support, and continuous improvement efforts.Reporting to the Sales Technology Leadership Team, your responsibilities will include delivering application support and enhancing user experience. With 3-5 years of relevant experience, your expertise in troubleshooting and SaaS platforms will empower you to manage user accounts, oversee change requests, and ensure compliance with security standards.
Your robust communication skills will be vital in liaising with different operational areas.Key Responsibilities:Provide support for the Sales Portal applicationsAdminister user accounts and monitor daily operationsConduct root cause analysis for incident resolutionEnsure compliance with internal policiesMaintain documentation and knowledge solutionsRequirements:3-5 years in an application support rolePost-secondary education in IT or related disciplineExperience with large-scale SaaS environmentsProficient in Microsoft Office and technical documentationStrong customer service and analytical skillsYour technical skills will be key in delivering robust application support, ensuring the Sales Portal meets user needs effectively.
📌 Application Support Specialist In Sales Technology (Winnipeg)
🏢 PRICE INDUSTRIES
📍 Winnipeg
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