Join a dedicated team as a Remote Bilingual Patient Account Resolution Specialist, focused on delivering exceptional support in Huntsville, AL. Your role will revolve around assisting patients with their inquiries and resolving account issues efficiently.This position requires handling 75+ inbound and outbound calls daily, achieving high standards in customer interactions. You will manage collections, ensure billing accuracy, and contribute to a seamless service workplace, enhancing each patient's experience.Key Responsibilities:Efficiently handle calls and resolve account issuesConduct collections on outstanding patient balancesReview billing accuracy for patient accountsUpdate software systems with patient informationMaintain clear records of interactions and resolutionsRequirements:GED or High School Diploma needed1+ years of customer service experienceBilingual proficiency in English and SpanishPrevious experience in sales or collections preferredTyping speed of 35 words per minute or higherBring your bilingual abilities and customer service expertise to create a positive impact for patients.